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POSITION SUMMARY
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Full Time
$28k-42k (estimate)
03/24/2023
04/27/2023
marriottdetroitairport.com
Romulus, MI
<25
The job skills required for Front Office Coordinator include Guest Service, Confidentiality, Futures, Housekeeping, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Office Coordinator positions, which can be used as a reference in future career path planning. As a Front Office Coordinator, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Coordinator. You can explore the career advancement for a Front Office Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Front Office Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Coordinator job description and responsibilities
A front office coordinator manages the front desk at an office.
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For example, university front desk coordinators help students who lose their room or residence hall keys.
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Front office coordinators might also monitor access to restricted departments to ensure only permitted customers and employees enter.
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Greet Clients Front desk coordinators are the face of an office.
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Office Coordinators perform a number of administrative support and customer service tasks to ensure efficient operation of their office environment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Coordinator jobs
An Front office coordinator may also completes clerical and administrative tasks for an office.
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May conduct orientation and training on front office policies and procedures.
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Front desk coordinators require customer service and coordination skills.
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May also keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.).
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To accomplish their goal of ensuring clients or patients have a smooth and positive experience, front desk coordinators take on a variety of tasks.
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Step 3: View the best colleges and universities for Front Office Coordinator.