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Baltimore-based Stansberry Research is looking for an outgoing Member Services Associate to join a team of talented, passionate employees dedicated to serving and delivering world-class support to our subscribers.
The best Member Services Associates are genuinely excited to help new and existing customers. They are patient, empathetic and knowledgeable. Problem-solving comes naturally. They are poised in their ability to retain existing members and/or suggest additional services. Associates will work as valued team members to tackle phone and email queues and are confident in troubleshooting and investigating if they don't have enough information to resolve customer inquiries. Some of the more common inquiry topics include navigating the company website, general account questions, resolving billing inquiries and answering questions around promotions or existing services. The mission is to support customers’ needs in a way that promotes our Company’s excellence.
This position will be on-site and based in our Baltimore HQ.
About Stansberry Research
At Stansberry Research, we thrive on new ideas and the entrepreneurial spirit. Naturally, we always look for explorers and innovators. If you are interested in a career where your ideas won't only be heard but rather celebrated, we'd like to hear from you.
Founded in 1999 and based in Baltimore, Maryland, Stansberry Research is the largest independent source of financial insight in the world. It delivers unbiased investment advice to self-directed investors seeking an edge in a wide variety of sectors and market conditions.
Stansberry Research has nearly two dozen analysts and researchers – including former hedge-fund managers and buy-side financial experts. They produce a steady stream of timely research on value investing, income generation, natural resources, biotech, financials, short-selling, macroeconomic analysis, options trading, and more.
The company's uncompromised insight has made it one of the most respected and sought-after research organizations in the financial sector. Stansberry Research has nearly 1 million readers and more than 250,000 paid subscribers in well over 100 countries.
Our Commitment
As an employer committed to equal opportunity and a diverse workforce, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Full Time
Business Services
$42k-52k (estimate)
08/15/2022
01/10/2025
marketwisesolutions.com
SEATTLE, WA
25 - 50
Private
SYDNEY DAVIS
$5M - $10M
Business Services
The job skills required for Member Services Associate include Customer Service, Billing, Written Communication, Promotion, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Services Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Services Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Services Associate positions, which can be used as a reference in future career path planning. As a Member Services Associate, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Services Associate. You can explore the career advancement for a Member Services Associate below and select your interested title to get hiring information.
If you are interested in becoming a Member Services Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Services Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Services Associate job description and responsibilities
Member Service Associates perform a variety of support tasks to offer exceptional service to customers.
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Client service associates are often the glue that holds an advisory business together.
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Responsible for supporting the operations of an organization and assisting in customer service activities.
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Perform various administrative and clerical duties as needed and coordinate related membership communications.
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Generate reports and update membership information on the database, ensuring the timely release of all announcements and services offered by the organization.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Services Associate jobs
Typically need at least a high school diploma or GED certificate and prior customer service or problem resolution experience.
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It is beneficial to have a sales background depending on the position or industry.
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Step 3: View the best colleges and universities for Member Services Associate.