OVERVIEW. The Fuel Dock/Dock Attendant is to assist the customer with docking and tying of vessel safely and providing any other service for the customer to the best of their ability. Individuals in this position must provide a high level of customer service and present a welcoming and professional image at all time. KEY TASKS. Able to assist customers with docking and tying of vessels safely. Able to complete the State Boating Safety Course. Abl...
Job Details. Description. OVERVIEW. The Fuel Dock / Dock Attendant is to assist the customer with docking and tying of vessel safely and providing any other service for the customer to the best of their ability. Individuals in this position must provide a high level of customer service and present a welcoming and professional image at all time. KEY TASKS. Able to assist customers with docking and tying of vessels safely. Able to complete the Stat...
OVERVIEW. The successful Sales Consultant will demonstrate the advantages and benefits, and strategically position the company in the marketplace in order to sell new and used products. The Sales Consultant must recognize that business is built on customer satisfaction and devote him/herself to exceeding the customer’s expectations. KEY TASKS. Enthusiastically embrace the company values. Establishes and maintains good long-term relationships with...
OVERVIEW. The Service Advisor is responsible for providing support to the Service Manager, Service Team, and Customers. Responsibilities include working with the customer (either internal or external) to get the information required to perform the work on the boat, following through to make sure the work is completed correctly the first time in a timely manner. KEY TASKS. Assist Service Manager in day-to-day operations including scheduling and di...
OVERVIEW. Safely operates forklift to move vessels in and out of the water. Also moves land based vessels to designated work, storage or sales areas. KEY TASKS. Proper and safe operation of the forklift to ensure safe and timely moving, blocking and placement of all vessels for marina, sales and service. Monitor BoatCloud, if applicable, and assist in the timely moves of customer, marina, sales and service scheduled boat moves. Works with Dockmas...
Job Details. Description. OVERVIEW. A Bottom Painter is responsible for prepping (cleaning, stripping, scraping, sanding) and painting vessels below the water line. Additionally the bottom painter may be responsible for pressure washing vessels, examining and repairing running gear and / or zincs and replacing props. KEY TASKS. Maintain a good work ethic and attitude. Maintain quality of all work completed. Complete repair work in a timely manner...
OVERVIEW. The Service Coordinator/Administrator is responsible for providing support to the Service Manager, Service Advisors and Customers through follow-up and providing feedback, scheduling, and elevating the flow of communication with service customers. KEY TASKS. Greet customers enthusiastically and determine appropriate team member to assist them. Answer incoming calls in a professional manner and return all customer calls prior to close of...
Job Details. Description. OVERVIEW. The successful Sales Consultant will demonstrate the advantages and benefits of MarineMax and strategically position the company in the marketplace in order to sell new and used products. The Sales Consultant must recognize that business is built on long term customer satisfaction and devote him / herself to exceeding the customer’s expectations. KEY TASKS. Enthusiastically embrace the MarineMax values. Establi...
OVERVIEW. The Marine/Service Technician is responsible for the repair and overhaul of boats, machinery and trailers. KEY TASKS. Examine boat and discuss the nature and extent of damage or malfunction with the service advisor or customer. Perform diagnostics and repair of all types of marine engines and transmissions/drives/generators. Perform mechanical repair work such as. remove engine, transom or outdrive. disassemble unit and inspect parts fo...
OVERVIEW. The Warranty Administrator is responsible for completing all functions involved with the compilation and submission of dealer claims for reimbursement of warranty parts and labor for the assigned service facilities. KEY TASKS. Submit pre-authorizations to insure the maximum reimbursement for worked performed and for the highest possible approval ratio. Review pre-authorizations to insure expiration does not occur prior to claim submissi...
OVERVIEW. The Marine/Service Technician is responsible for the repair and overhaul of boats, machinery and trailers. KEY TASKS. Examine boat and discuss the nature and extent of damage or malfunction with the service advisor or customer. Perform diagnostics and repair of all types of marine engines and transmissions/drives/generators. Perform mechanical repair work such as. remove engine, transom or outdrive. disassemble unit and inspect parts fo...
OVERVIEW. A Bottom Painter is responsible for prepping (cleaning, stripping, scraping, sanding) and painting vessels below the water line. Additionally the bottom painter may be responsible for pressure washing vessels, examining and repairing running gear and/or zincs and replacing props. KEY TASKS. Maintain a good work ethic and attitude. Maintain quality of all work completed. Complete repair work in a timely manner. Must have sound knowledge ...
