21 Technology Support Specialist Jobs in Chandler, AZ
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Maricopa Community College District is Hiring a Technology Support Specialist Near Chandler, AZ
Technology Support SpecialistJob ID: 318212
Location: Chandler-Gilbert Comm College
Full/Part Time: Full Time
Regular/Temporary: Regular
Salary Range
$19.36 - $30.97/hourly, DOE
Grade
111
Work Schedule
Monday - Friday, 8:00 AM - 5:00 PM
Schedule may vary
Work Calendar
12 Months
Maricopa Summary
Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?
Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?
Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!
About Us
- Many of our campuses have received grant awards through the to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
- Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
- One of the largest community college systems in the country
- 2020 Healthy Arizona Worksites Program recipient
- Named 19th Best Employer for Women by Forbes
- 2019 No. 42 in Arizona's Best Employers
The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.
- 16 paid observed holidays
- ) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
- Paid vacation, sick, and personal time (if applicable)
- Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
- $4,000 Annual professional development growth funding (if applicable)
- Tuition reimbursement for employees and dependents (if applicable)
- Flexible work schedules
- Maricopa Employee Health & Wellness Program:
- Sight-On-Site Eye Care Services
- Diabetes Empowerment Education Program
- Mobile On-site Mammography Screenings
- Employee Assistance Program (EAP)
- Wondr online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more
- Pre-Retirement Events
- (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).
- 10 Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)
Provides specialized technical support for equipment, networks, systems, telecommunications and technology security. This includes first level Help Desk, Desktop and Media support. Answering phones, emails, chats, and providing in-person support to faculty and staff.
Essential Functions
35% - Provides Tier 1 in-person support for desktop hardware, software applications, printing, scanning/copying, and digital image devices in walk-up, phone, chat, and email; responds to requests or helpdesk tickets
20% - Maintains, installs, removes, configures, troubleshoots, and repairs computers, electronic devices, desktop software, and peripheral devices
20% - Assists in creating user documentation and updating procedures
15% - Maintains system inventory, documentation, storage, and security of equipment; orders parts as required
10% - Performs other duties as assigned
Minimum Qualifications
High School Diploma or GED and three (3) full-time equivalent years of experience with desktop user support or technical support for equipment, networks, systems, telecommunications, or technology security, appropriate to assignment.
There is no substitution or equivalency allowable for the High School Diploma or GED.
Desired Qualifications
- One (1) or more years of professional experience in a service desk, help desk, desktop support, or customer service environment, preferably in a higher education setting
- One (1) or more years of experience working with different operating systems
- One (1) or more years of experience with IT service management ticketing software
- One (1) or more years of experience with training and creating technical documentation for end users
- HDI, ITIL, and/or any other IT-related certifications a plus
- Possession of a valid State of Arizona Class D Driver's License is required; employee must meet district minimum standards regarding driving:
about/careers/application- information#mvd - May be required to work at multiple sites or locations
- May be required to sit for a prolonged period of time; viewing a computer monitor
- Climbing stairs and/or ladders to reach assigned areas along with working at heights
- May be required to work outdoors in a variety of temperatures and environmental conditions
Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application.
Additional materials will not be accepted after the job posting has closed.
Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information.
- Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
- Indicate whether former or current employment is Full-Time or;
- Part-Time employment (must include number of hours worked)
- Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
- Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
Apply on or before March 29, 2023 to be considered.
EEO Information
Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX
Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link .
Clery Act
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link .
To apply, visit
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Job Summary
Full Time
$67k-88k (estimate)
03/09/2023
05/28/2023
The job skills required for Technology Support Specialist include Technical Support, Customer Service, Operating System, Service Desk, etc. Having related job skills and expertise will give you an advantage when applying to be a Technology Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technology Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technology Support Specialist positions, which can be used as a reference in future career path planning. As a Technology Support Specialist, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technology Support Specialist. You can explore the career advancement for a Technology Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technology Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technology Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technology Support Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technology Support Specialist jobs
Certifications such as the CompTIA A+, Security+, and Network+ certify for knowledge that can be used across all technology stacks.
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The minimum education requirement for a technical support specialist role can vary from position to position.
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Most technical support specialists acquire at least some on-the-job training after they are hired.
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Positions with companies that create software and other computer products often desire specialists with a bachelor’s degree.
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Step 3: View the best colleges and universities for Technology Support Specialist.
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