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Partner Success Manager
Florida, Remote/ Full Time
We are looking for a highly motivated Partner Success Manager to join our team.
If you are interested in education and technology and would like to work in a dynamic, entrepreneurial and mission driven environment we would love to hear from you!
We are very passionate about what we do and this is an exciting opportunity to join a talented team and work with our fantastic products.
About Us
MarcoPolo Learning is an award-winning developer of early childhood content and technology for schools and homes. Its product for schools, MarcoPolo for Educators, brings curriculum to life with the largest library of curriculum-aligned videos for teachers that connects with a child-facing platform and drives learning from school to home. MarcoPolo also offers an award-winning home learning solution, MarcoPolo World School, available through app stores. MarcoPolo Learning is also the creator of preschool STEM-focused animated TV series, THE POLOS, which reaches over 150 million households across the world.
With offices in New York and London, MarcoPolo has put their focus on serving a global audience and developing its brand by partnering with leading educational and media groups throughout the world including Teaching Strategies (US), Procare (US), New Oriental (China), SKY (UK), BT (UK), Times Group (India), NatGeo Kids (Latin America) and many others. MarcoPolo is a venture-backed startup with strategic investors New Oriental Education and Technology Group (NYSE: EDU) and Boat Rocker Media of Canada (CA: BRMI).
About the Role
The Partner Success team is growing so this is a great opportunity to get in early and help shape the team as we expand our reach in the US and across the globe.
As Partner Success Manager, your primary role will be to act as a key contact and account manager to a portfolio of customers based in Florida, assisting with onboarding all the way through renewal. You provide best-in-class support to MarcoPolo partners and be an expert on their needs. Additionally, you will lead our team to build a scalable process for onboarding, implementation, support and retention.
The ideal candidate will have 2 years of experience working in Customer Success or Account Management in education technology or a related industry. This is a heavily relationship-focused position so we're looking for a people person who has high energy, is passionate about early childhood education, and is excited about the opportunity to build systems and processes with us from the ground up.
The Partner Success Manager will report to the VP of Partnerships and Strategy and will collaborate with product, engineering, marketing, sales and curriculum teams
What you Will do
Your Skills and Experience
What We Offer
Competitive salary based on experience
Comprehensive benefits package including 401k, health, dental, and vision plans,
Remote work flexibility.
We want to recruit the best talent for the next phase of company growth. MarcoPolo Learning is based in London and New York. We anticipate this role will be based remotely in Florida.
How to Apply
If this sounds like a perfect role for you send us through your resume and someone from our People team will be in touch shortly.
MarcoPolo Learning is committed to building a diverse team. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Full Time
Retail
$101k-136k (estimate)
07/16/2022
10/22/2022
gomarcopolo.com
NEW YORK, NY
50 - 100
2012
Private
ROBERT HANSON
<$5M
Retail
MarcoPolo is an early childhood education company that develops mobile-based applications for kids.
The job skills required for Partner Success Manager include Initiative, Account Management, Customer Success, Onboarding, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Partner Success Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Partner Success Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Partner Success Manager positions, which can be used as a reference in future career path planning. As a Partner Success Manager, it can be promoted into senior positions as a Partnership Business Development Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Partner Success Manager. You can explore the career advancement for a Partner Success Manager below and select your interested title to get hiring information.
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Quotes from people on Partner Success Manager job description and responsibilities
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Career tips from people on Partner Success Manager jobs
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