9 Customer Support Jobs in Stockton, CA
Marathon Staffing is Hiring a Customer Support Near Stockton, CA
Job Description
Job Description
Marathon Staffing is seeking a motivated Customer Support Representative to join our Client in Stockton, CA. In this role, you will be the first point of contact for our customers, helping to resolve issues, answer questions, and provide an exceptional customer experience.
If you are a problem-solver with excellent communication skills and a passion for helping others, we want to hear from you!
Key Responsibilities :
- Respond promptly to customer inquiries via phone, email, and chat.
- Identify and assess customers' needs to achieve satisfaction.
- Provide accurate, valid, and complete information by using the right methods and tools.
- Handle customer complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Go the extra mile to engage customers and ensure their needs are met.
Qualifications :
- Proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt / respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multitask, prioritize, and manage time effectively.
Marathon Staffing is an equal employment opportunity employer.
Company Description
Our company enjoys longstanding stability, having been in business for over 30 years. We are an Equal Opportunity Employer and we strive to connect individuals with career opportunities that meet their specific needs.
Company Description
Our company enjoys longstanding stability, having been in business for over 30 years. We are an Equal Opportunity Employer and we strive to connect individuals with career opportunities that meet their specific needs.
Job Summary
Full Time
Business Services
$39k-49k (estimate)
09/17/2024
11/15/2024
marathonstaffing.com
LEOMINSTER, MA
50 - 100
1999
MICHELLE PELLETIER
$5M - $10M
Business Services
Related Companies
About Marathon Staffing
Marathon Staffing is an events services company based out of 164 Westford Rd, Tyngsboro, MA, United States.
The job skills required for Customer Support include Communication Skills, Customer Support, Client Service, Presentation, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support positions, which can be used as a reference in future career path planning. As a Customer Support, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support. You can explore the career advancement for a Customer Support below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support job description and responsibilities
Respond to customer queries in a timely and accurate way, via phone, email or chat
02/24/2022: Chico, CA
Identify customer needs and help customers use specific features
03/08/2022: Orlando, FL
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
02/24/2022: Cheyenne, WY
Update our internal databases with information about technical issues and useful discussions with customers
01/19/2022: Queens Village, NY
Monitor customer complaints on social media and reach out to provide assistance
03/12/2022: Idaho Falls, ID
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support jobs
Foster effective problem solving.
01/19/2022: Worcester, MA
Communicate clearly with customers.
01/16/2022: Ogden, UT
Give credence to customer complaints.
01/21/2022: Somerset, NJ
Avoid helping customers at breakneck speeds.
03/21/2022: Green Bay, WI
Know how to close a conversation.
02/22/2022: Columbus, OH
Step 3: View the best colleges and universities for Customer Support.
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