Highgate Hotels

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.

Location

Mansion on Forsyth Park - Savannah

Overview

The Director of Engineering is responsible for all leading and directing all administrative, financial, and operating aspects of the hotel as they directly relate to the engineering division. He/she is responsible for the safe and profitable operation of the hotel.

Responsibilities

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• Upholds company vision, mission, values, and standards.
• Manages all aspects of engineering and security staff including recruiting, training and development, team member relations, and performance management.
• Manages and oversees operational technologies.
• Responsible for Standard Operating Procedures and Loss Prevention Standards.
• Creates, approves, and posts all Engineering staff schedules according to Highgate Hotel standards.
• Creates and adheres to the annual budget for the department.
• Develops financial forecasts and actively participate in monthly profit/loss review meetings.
• Develops and implement plans to maintain the property, equipment, grounds, and other assets in an acceptable state of repair.
• Ensures the hotel is in compliance with all local, state, and federal laws.
• Creates and implements a preventative maintenance program for all hotel equipment.
• Ensures that all emergency and life safety equipment and systems are inspected, tested, and certified per Highgate Hotel standards.
• Ensures that room maintenance requests are handled in a prompt and courteous manner.
• Follows up on all alarms immediately to determine the exact location and cause. Determines emergency status and reports findings to Front Desk. Take immediate action as necessary.
• Assists as necessary with special projects and renovations.
• Actively participates in energy conservation programs.
• Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
• Ensures compliance with the Americans Disabilities Act (ADA).
• Administers all vendor contracts controlled by the engineering department.
• Supports and participates in all Highgate Hotel programs.
• Leads and participates in Highgate Hotel Safety Committee.
• Actively participates as a member of the property Strategic Leadership Team in decision-making processes, attending required meetings, etc.

Qualifications

• At least 5 years of progressive facilities management experience in a hotel or a related field; or a 4-year college degree and at least 1 year of related management experience; or a 2-year college degree and 3 or more years of related management experience.
• High school diploma or equivalent required.
• Stationary Engineer’s license if required by local code.
• HVAC, electrical, plumbing, boiler operations, and general maintenance skills required.
• Long hours are sometimes required.
• Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently, and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Travel related to company business is sometimes required.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Attend all hotel-required meetings and training.
• Participate in M.O.D. coverage as required.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing nametags.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.