We are looking for a customer-oriented, experienced and motivated Customer Service Representative to join our marketing team! If you love helping people and are customer-centric, we want to meet you! As a Customer Service Representative you have to be able to put yourself in the customers' shoes and remain helpful, patient, positive and cheerful. 

Customer Service Representative duties and responsibilities

• Responding to questions and giving information to the customers
• Sell products to established customers through up-selling and cross-selling
• Identify and act as a company ambassador at all times
• Sharing product knowledge with customers
• Providing recommendations to customers
• Preparing merchandise and designing displays
• Assisting with inventory
• Creating a positive customer experience and work environment
• Accurately document customer interactions
• Determine opportunities for new sales

Customer Service Representative requirements

• Demonstrated ability to provide outstanding customer service
• Customer-centric
• Result-driven
• Focus on quality and attention to detail
• Good time-management skills
• Ability to multi-task
• Strong interpersonal and communication skills
• Critical-thinker and problem-solver
• Ability to work with minimal supervision