Malouf is hiring an upbeat and assertive receptionist at our Logan, UT headquarters. The receptionist acts as the “voice and face” of Malouf. The primary objective is to help each visitor feel heard and valued, ensuring they are connected to the correct person. As the “voice and face” of Malouf, a receptionist needs to have integrity in how they interact with customers, making the interactions fun and memorable by being kind and therefore positively impacting the company. Receptionists act as a gate keeper by professionally greeting and assisting each walk in, efficiently arranging VIP accommodations, and assisting the Customer Experience team with various tasks.

This is a full-time position.

Schedule is Monday- Friday, 7:45 am- 5 pm

No hybrid options available

Duties include, but are not limited to: 

• Greet all guests in a positive, professional, and helpful manner and inform company personnel of visitor arrival as needed
• Assist team members with administrative duties for other teams
• Maintain reception area and all common areas in a clean and tidy manner at all times
• Assist the Customer Experience team in completing daily customer service objectives

Required Skills and Qualifications

• Two years experience as a receptionist
• High School Diploma
• Proficiency with Microsoft office programs such as Outlook, Teams, One Drive, and One Note
• High level of professionalism through verbal and written communication, including proper grammar
• Ability to create a warm and inviting environment
• Ability to put the customers needs first by individualizing each interaction
• Comfortable and confident with being on a phone and computer all day
• Ability to work within a team setting
• Creative problem solving
• Time management
• Trustworthy with sensitive information
• Ability to manage challenging and stressful situations

Preferred Skills

• Ability to speak Spanish
• Experience using Mitel phone software 

Benefits:

• Insurance premiums paid 100% by Malouf:
  • HSA eligible health plan
  • Dental w/orthodontics
  • Vision plan
  • Short term disability
  • Basic life insurance
  • Long term disability
  • Company-matched 401K
• Onsite daily gourmet lunch provided by Malouf company chef
• Paid maternity and paternity leave
• Onsite fitness center
• Product discounts

We are an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected by law.