ON-SITE Administrative Assistant (Part-Time) – Birmingham, AL

MainStreet Family Care currently operates 20 urgent care/primary care clinics throughout Alabama and Georgia. We are growing and will double in size by 2023. We help customers heal better and feel better. Fast.

Due to our rapid growth, we are looking for several Part-Time Administrative Assistants to join our Revenue Cycle Management team! The ideal Part-Time Administrative Assistant will have excellent customer service skills, able to handle inbound calls quickly and efficiently, and work well in a team environment.

Responsibilities:

• Answer the telephone and create the first impression of the company to the caller
• Provide solutions/answers in a prompt and courteous manner, following established policies and procedure
• Properly triage telephone calls in accordance with policy
• Assist patients and responsible parties regarding account inquiries
• Process patient payments and set up payment plans per billing policy
• Verify patient insurance coverage and benefits
• Answer email and faxes in Outlook group email
• Provide full administrative support including scanning, copying, filing, and data entry
• Prepare and submit medical records to insurers and other requesters
• Provide support to the Revenue Cycle Management department and other duties as assigned
• Maintain a positive attitude and excellent customer services skills
• Able to take initiative when confronting or solving problems
• Ability to multitask and work well in a team environment
• Part time Monday – Friday 30 hours

Preferred Qualifications:

• High School Diploma or GED required
• One (1) year of professional office experience preferred
• You are enthusiastic, adaptable, and people would describe you as patient
• Experience with Microsoft Office Suite a plus

*Standard Drug Screen, Driving Record and Background Checks will be performed.*

MAINSTREET FAMILY CARE IS AN EQUAL OPPORTUNITY EMPLOYER