Description

****Average hourly rate is $19.31 (including wage, incentives, bonuses, overtime, shift differential, etc.)****

****This position has remote capabilities for those that live in or around the Irving area****

Do you like working in a dynamic Information Technology (IT) environment that delivers exceptional service? Do you want the flexible option to work remotely?

Then Mainstream Nonprofit Solutions has the job for you!

We are looking for a full-time IT Technician to add to our team. High School/GED diploma required with experience in computer systems or a helpdesk setting. Valid driver's license and meet agency underwriting standards. We will provide on-the-job training to set you up for success.

A Day in The Life as a Network Technician 

IT Technicians provide the first line of support for our staff. Your day-to-day tasks will involve provisioning user accounts, troubleshooting connectivity issues, fixing abnormalities with equipment - generally a super-hero for our core operations that serve kids and families. IT Techs are part of a strong technology team that advocates continuous skillset improvement and engages in consistent communication with our front-line staff to remediate their issues. You may be asked to travel within your assigned region and have the ability to work in a helpdesk queue which tracks our Service Level Agreement (SLA) of resolving support issues within two business days.

What We Are Looking For 

A self-starter who is eager to learn and grow in an innovative company and works collaboratively in a team. We want someone who is forward looking and actively looking for solutions and where applicable, disrupts and challenges processes that do not work. We value everyone's ideas and contributions to the company's growth and looking for technicians with keen attention to detail who are self-driven to help us keep the momentum going.

Why you should work for Mainstream Nonprofit Solutions 

We offer a wide variety of benefits, including flexible scheduling! We also provide you with 20 days of personal leave in your first year of employment and 25 days after completion of year one as well as 12 paid holidays! We offer a longevity bonus and tuition reimbursement! As a bonus, you get to work with a FANTASTIC team who are all dedicated to the mission and vision by being devoted to the strength of family and to be nationally recognized for excellence in service, education, and advocacy.

If you want to make a difference in a child’s life, join our team today! 

TFI is an Equal Opportunity Employer. 

To apply, please visit www.tfifamily.org/employment