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This position shall strive to provide exceptional service to both internal and external guests at all times at Magnolia Hotel Omaha. S/he will be held accountable for the successful financial results and efficiency of the housekeeping operations to include maintenance of guest rooms, public space, and heart-of-house areas. Additionally, s/he will provide leadership, guidance, and support to the housekeeping team (to include, but not limited to, laundry and uniform teams) in the areas of guest service, training, scheduling, and performance management for the overall successful day-to-day operations. This position is fully committed to ensuring that all procedures are performed to the department and company standards and serve as an ambassador for CoralTree.
Demonstrate expertise and knowledge of all services/features, hours of operations, room types, daily house count, expected arrivals/departures, room availability status, and scheduled in-house group activities to anticipate and respond to guest inquiries promptly and accurately. Prepare and properly distribute room assignment sheets to scheduled staff and ensure assignments are completed at the end of each shift. Demonstrate financial acumen and prepare forecasts, monitor daily reports, and control the expenses per the department budget without sacrificing the quality of product and/or services. Consistently perform inspections and maintain safety and cleanliness of guest rooms, public space, and heart-of-house areas; effectively manage the maintenance program according to standards. Instills a calm, organized approach when interacting in stressful situations; approach internal and external guest opportunities with a sense of heartfelt care and urgency; provide prompt follow-up to ensure 100% guest satisfaction. Ensure that sufficient staffing is present to meet the daily business demands. Maintain confidentiality of guest information and follow proper protocol to secure and protect pertinent data. Foster and maintain strong, positive, and supportive relationships with team members across all departments through effective communication and collaboration of exchanging ideas for best practices. Take ownership to recruit, hire, train, and successfully support and manage the talent of all new and existing team members.
High school diploma or general education degree (GED or minimum of five years related experience and/or training; or equivalent combination of education and experience). College degree preferred. Minimum of five years supervisory experience in a high volume setting preferred. Previous hospitality experience in a Four Diamond quality organization preferred. Previous experience with Windows, Office, and property management systems highly desirable. Must be able to understand, speak, read, and write in the basic English language. Ability to effectively communicate and provide directions in a clear, concise, and professional manner in both verbal and written form. Demonstrate ability to compute basic arithmetic. Must be available to work varied shifts and flexible schedules.
Full Time
$57k-74k (estimate)
11/22/2022
10/06/2023
The job skills required for Director of Housekeeping include Housekeeping, Laundry, Leadership, Scheduling, Guest Service, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Director of Housekeeping. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Director of Housekeeping. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Director of Housekeeping, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Director of Housekeeping for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Director of Housekeeping job description and responsibilities
The director of housekeeping may work long periods of time as needed under certain circumstances.
03/22/2022: Boulder, CO
Maintaining housekeeping department policies while also working on hotel transitions.
01/28/2022: Pocatello, ID
Responsible for entire housekeeping operations of hotel.
03/13/2022: Manchester, NH
The housekeeping manager sets the department’s schedule and holds the team accountable for upholding the hotel’s service standards.
03/20/2022: Pocatello, ID
Housekeeping employees, especially room attendants, need to be able to perform various physical activities, which can be strenuous.
01/28/2022: Columbus, MS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Director of Housekeeping jobs
This director must train the housekeeping staff to follow proper procedures and job safety.
01/28/2022: Utica, NY
While their salaries may vary, Housekeeping Directors and Janitor Supervisors both use similar skills to perform their jobs.
03/24/2022: Akron, OH
Housekeeping teams can vary greatly depending on the size of the hotel.
03/08/2022: Altoona, PA
Small boutique hotels may have just a handful of room attendants, while giant resorts can have hundreds of housekeeping team members.
03/09/2022: Flagstaff, AZ
Guests will also have the opportunity to meet members of the Good Housekeeping editorial team.
02/17/2022: Detroit, MI
Step 3: View the best colleges and universities for Director of Housekeeping.