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Retail Supervisor
$42k-62k (estimate)
Full Time 1 Week Ago
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Mad Hatter Company is Hiring a Retail Supervisor Near Leesburg, VA

Job Title: Retail Supervisor

Job Overview:
The Retail Supervisor will be the lead and main point of contact for all merchandise and retail activity for our event, working with a team of 6-8 each night working in two covered sale locations, the Retail Supervisor will lead local decisions in regard to retail and must be able to follow procedures set out by the Global team.

Responsibilities:

  • Own and manage all aspects of retail operations for these stores - including inventory management, scheduling, staffing, cleanliness, preparations, and more
  • Manage the overall organization, planning and operations of the retail set-up and teardown
  • Supervise the team during the initial inventory and unboxing of all merchandise.
  • Manage scheduling, training and supervising of all retail staff
  • In coordination with the Fever-Ops team and Event Management, set up the POS systems located at each point of sale
  • Oversee, direct, and evaluate flow of service and all sales positions
  • Analyze key performance metrics and provide guidance for the store to meet revenue targets and find new efficiencies
  • Monitor all cash/card transactions
  • Maintain and encourage staff performance and growth over the course of the experience
  • Resolve customer complaints, concerns and general needs
  • Willingness to delegate and execute all other related duties
  • Address and communicate all staff related issues to on site managers and local labor provider
  • Works with Global Retail Lead and Event Manager to organize delivery shipments of incoming merchandise
  • inform Global Retail Lead about shortages, and maintain the inventory documentation
  • Help recruit and manage an Assistant Retail Manager under the direction of the Global Retail Lead and Production/Operations Teams including day to day management of this position
  • Crew welfare- ensure shift patterns are running smoothly & breaks are implemented.

Requirements:

  • Must have experience in using Google Drive and the Google suite of applications including Sheets, Word, Google Meetings.
  • 3 years previous experience in retail management or supervisory experience
  • Understands the necessity of keeping guests engaged in a fully immersive, in-world experience
  • Passionate about creating a unique and exceptional customer experience
  • Business minded and analytical, understanding levers to pull to fuel our business and hit performance metrics
  • Excellent leadership skills with the ability to train and lead others while holding them accountable for results
  • Strong communication skills, including the ability to work cross functionally with all levels and teams
  • Solutions-oriented
  • Must have a positive, outgoing, energetic demeanor and able to maintain a good attitude
  • Ability to deal with stressful situations in a calm and professional manner.
  • Professional appearance and demeanor.
  • Must be at least 18 years of age
  • Ability to work days, nights, weekends, and holidays if needed
  • Preferably ability to stand for extended periods of time, lift up to 25 lbs. unassisted; and bend, twist, and kneel with ease
  • Current First-Aid certification is a plus.

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age, or caring responsibilities. We encourage everyone to apply.

Job Type: Contract

Pay: $25.00 - $30.00 per hour

Expected hours: 40 – 70 per week

Experience level:

  • 3 years

Shift:

  • 10 hour shift

Weekly day range:

  • Every weekend
  • Monday to Friday

Experience:

  • Retail management: 1 year (Preferred)

Ability to Commute:

  • Leesburg, VA (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$42k-62k (estimate)

POST DATE

07/10/2024

EXPIRATION DATE

09/14/2024

WEBSITE

madhatterservices.com

HEADQUARTERS

NORTHFIELD, OH

SIZE

25 - 50

FOUNDED

1981

CEO

KAREN KOENIG

REVENUE

<$5M

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The job skills required for Retail Supervisor include Leadership, Scheduling, Inventory Management, Communication Skills, Retail Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Supervisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Retail Supervisor positions, which can be used as a reference in future career path planning. As a Retail Supervisor, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Supervisor. You can explore the career advancement for a Retail Supervisor below and select your interested title to get hiring information.

If you are interested in becoming a RETAIL SUPERVISOR, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a RETAIL SUPERVISOR for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on RETAIL SUPERVISOR job description and responsibilities

Retail Supervisors must train, counsel, discipline and promote employees as they see fit.

12/11/2021: Anderson, IN

As the highest-level employee present at the store, Retail Supervisors will need to assist customers on a regular basis.

01/04/2022: Bergenfield, NJ

Supervisors create and oversee their team’s workflow, or the tasks required to complete a job.

02/10/2022: Akron, OH

They are responsible for leading retail associates within the store.

02/09/2022: Ogden, UT

Responsibility for the development, performance and maintenance of the retail operations of the organisation, to produce efficient operations and delivery solutions, maximising performance and profitability against pre-agreed targets.

01/08/2022: Tucson, AZ

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on RETAIL SUPERVISOR jobs

Supervisors must define goals, communicate objectives and monitor team performance.

01/20/2022: Davenport, IA

Aspiring Retail Supervisors will need to show that they want the business to succeed and demonstrate commercial awareness, and show excellent multi-tasking skills.

12/23/2021: Everett, WA

Supervisors will need to be open, friendly and approachable with great communication skills.

01/05/2022: Houston, TX

Too unfocused and the supervisor won't give effective communication.

02/27/2022: Columbus, MS

The retail store supervisor's resume should therefore capture the Communication skills, knowledge, and experience to be able to effective manage the store on a day to day basis and achieve set targets.

12/14/2021: Galveston, TX

Step 3: View the best colleges and universities for RETAIL SUPERVISOR.

College of the Atlantic
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