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Mad Hatter Company
Leesburg, VA | Contractor
$101k-127k (estimate)
1 Week Ago
FeverUp
Leesburg, VA | Full Time
$101k-127k (estimate)
1 Week Ago
Mad Hatter Company
Leesburg, VA | Contractor
$85k-108k (estimate)
1 Week Ago
Fever
Leesburg, VA | Full Time
$101k-127k (estimate)
1 Week Ago
Event Supervisor
$101k-127k (estimate)
Contractor 1 Week Ago
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Mad Hatter Company is Hiring an Event Supervisor Near Leesburg, VA

Job Title: Event Supervisor

Job Overview:
The Event Supervisor role is pivotal to the successful delivery of our event in Leesburg, VA and will manage the overall organization, planning and staffing for front-of-house and guest services operations to ensure a world class delivery and exceptional customer service. Based in Leesburg, the Event Supervisor will sit within the local Site Management Team and report directly to the Event Manager and the Global Operations Manager. Working with a team of 15-20 each night, the Event Supervisor will lead local decisions in regard to all guest related services and must be able to follow procedures set out by the Global team.

Responsibilities:
● Manage the overall organization, planning and staffing for front-of-house operations to ensure a successful event and positive guest experience

● Coordinate with local production team for the successful execution of the events to

ensure a positive guest experience

● Overall control of the site in the event of adverse weather conditions- ensuring all wind management and safety plans are adhered to

● Responsible for pre-show and post-show checklists

● Be in an event control position and communicate with all departments

● Management of all related work and facilities– e.g. toilets, cleaners, bins

● Implementation of Standard Operating Procedures across all functions, including but not limited to; Security, Medical, Car Parking, Guest Experience, Accessibility and Staffing

● Validate employee schedules and time sheets.

● Resolve customer complaints, concerns & general needs.

● Work with Fever Ops On-site Coordinators regarding all ticketing operations and the set up of the POS systems at each point of sale

● Maintain & manage the on-site equipment, ensuring all health & safety standards are followed

● Liaising with the local labor providing company for staff assigned to FOH and Retail

Operations

● Communicating with vendors to ensure smooth operations (custodian, security, F&B, Merch

operator, etc)

● Maintain and encourage staff performance and growth over the course of the experience

● Crew/Staff welfare- ensure shift patterns are running smoothly & breaks are implemented.

Requirements:
● Must have experience in using Google Drive and the Google suite of applications including Sheets, Word, Google Meetings.

● At least three years previous experience managing large outdoor festivals, Illumination trails or outdoor experiential events.

● Understands the necessity of keeping guests engaged in a fully immersive, in-world experience

● Excellent leadership skills with the ability to train and lead others while holding them accountable for results

● Strong communication skills, including the ability to work cross functionally with all levels and teams

● Ability to deal with stressful situations in a calm and professional manner.

● Must have people management and interpersonal skills.

● Solutions-oriented

● Exceptional observation skills.

● Comfortable working in a constantly changing environment.

● Professional appearance and demeanor.

● Ability to work days, nights, weekends, and holidays if needed

● Current First-Aid certification is a plus.

● Visa/permits - The candidate must be able to work in the United States and achieve one of the Following: (1) Already a citizen/resident in the country and is permitted to work. (2) Already in possession of a work visa/permit.

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age, or caring responsibilities. We encourage everyone to apply.

Job Type: Contract

Pay: $350.00 per day

Schedule:

  • 10 hour shift
  • Every weekend
  • Monday to Friday

Experience:

  • Events management: 1 year (Preferred)

Ability to Commute:

  • Leesburg, VA (Required)

Work Location: In person

Job Summary

JOB TYPE

Contractor

SALARY

$101k-127k (estimate)

POST DATE

07/10/2024

EXPIRATION DATE

11/05/2024

WEBSITE

madhatterservices.com

HEADQUARTERS

NORTHFIELD, OH

SIZE

25 - 50

FOUNDED

1981

CEO

KAREN KOENIG

REVENUE

<$5M

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The following is the career advancement route for Event Supervisor positions, which can be used as a reference in future career path planning. As an Event Supervisor, it can be promoted into senior positions as a Meeting/Event Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Event Supervisor. You can explore the career advancement for an Event Supervisor below and select your interested title to get hiring information.