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About:
Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities.
The magic of Macy’s ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy’s (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy’s top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy’s. Macy’s stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy’s is the “Academy” for retail careers.
Our store management team has the privilege to lead, manage, and inspire a diverse and creative team in delivering store results. Part business consultant, part relationship guru, and 100% leader, you’ll contribute and collaborate to drive the business forward. With frequent opportunities to advance, joining our store management team puts you on a fast-track to career success.
Job Overview:
As the leader of Sales and Customer Service, you will lead by driving sales and selling with focus on the Macy's customer. All activities related to presenting a clean, neat and organized shopping environment for our customers are under your direction. You will lead initiatives and related efforts to increase customer loyalty, while delivering on Macy’s standards for customer service. With training, coaching and development, a team of Colleagues will grow following your leadership. Perform other duties as assigned.
Essential Functions:
Qualifications and Competencies:
Physical Requirements:
Candidates in Colorado: Click here to find Pay Range information and here to learn about Benefits.
Full Time
Retail
$103k-160k (estimate)
01/29/2023
06/07/2023
macysinc.com
NEW YORK, NY
>50,000
1858
Public
JEFF GENNETTE
$10B - $50B
Retail
Macy's owns and operates a chain of department stores that sell clothing, cosmetics, jewelry, bedding, bath supplies, dinnerware and furniture.
The following is the career advancement route for Manager, Sales and Customer Experience positions, which can be used as a reference in future career path planning. As a Manager, Sales and Customer Experience, it can be promoted into senior positions as a Customer Experience Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Manager, Sales and Customer Experience. You can explore the career advancement for a Manager, Sales and Customer Experience below and select your interested title to get hiring information.