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Tech Specialist 3 -Atlanta, GA
M.C. Dean, Inc. Atlanta, GA
$54k-71k (estimate)
Full Time | Wholesale 0 Months Ago
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M.C. Dean, Inc. is Hiring a Tech Specialist 3 -Atlanta, GA Near Atlanta, GA

Position Summary: 

  • Manage physical security system support to meet service level agreements
  • Analyze physical security system performance and recommend improvements
  • Resolve complex system issues for physical security systems and networks
  • Provide Tier 3 support to the system administration team
  • Programming and integrating an entire system at the global level
  • Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems
  • Communicate with customers, manufacturers, vendors and system administrators
  • Train system users and other system support personnel
  • Analyze and modify preventive maintenance checklists for system changes
  • Troubleshoot system performance issues and implement corrective actions
  • Perform preventive maintenance actions including system back-ups, error log reviews, database size and integrity checks
  • Organize and prepare detailed documentation of system performance, including service request records and analysis
  • Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
  • Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems
  • Perform and manage PITCO's.
  • Perform final programming of systems
  • Provide on site system support post deployment
  • Read and interpret engineering drawings
  • Understand SOP and SOW documentation
  • Ensure test lab equipment is maintained
  • Assisting with annual performance evaluations
  • Ensure availability of remote Pitco and remote access
  • Interface with engineering team to ensure design efficiency
  • Interface with internal and external customers 
  • Provide advanced level database support
  • Conduct research and development of entire systems and analyze all interoperability and constructability scenarios
  • Delegating tasks and providing support to level I and II Electronics Technical Specialists
  • Using 60% or 90% designs to develop and build out PITCO
  • Read blue prints, schematics and statements of work (SOW).
  • Ensuring PITCO build outs adhere to statements of work (SOW).
  • Coordinate with field personnel and/or engineering team to discuss any potential installation issues
  • Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site
  • Document support calls in the internal support systems (IMMS); ensuring all tickets are addressed and closed.
  • Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems).
  • Perform all duties with minimal direct supervision

Candidate/Position Requirements:

  • Requires twelve (12) years of experience with installation, troubleshooting and/or testing of electronic security systems with a high school diploma or GED
  • Requires substantial travel to project sites as required by customer and program manager to meet project deliverable's
  • Proficient with Microsoft Project or equivalent scheduling tools

Desired Qualifications:

  • Certification in CCure 9000 Access Control System
  • Certification in DVTel Digital Video Systems
  • Microsoft SQL Server and Microsoft Server 2008 experience
  • Dell Storage Area Networks, Brocade and Cisco network equipment
  • Symantec Netbackup software
  • Configure and manage UNIX and Windows operating systems
  • Install and load system operating software
  • CCNA, A , Network Certifications

All information in this job posting has been designed to indicate the general nature of work to be performed. It is not designed to be all inclusive or be interpreted as a comprehensive inventory of all duties, responsibilities, knowledge, skills, abilities, and qualifications required of this position.

Abilities:

  • Exposure to computer screens for an extended period of time.
  • Sitting for extended periods of time.
  • Reach by extending hands or arms in any direction.
  • Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
  • Listen to and understand information and ideas presented through spoken words and sentences.
  • Communicate information and ideas in speaking so others will understand.
  • Read and understand information and ideas presented in writing.
  • Apply general rules to specific problems to produce answers that make sense.
  • Identify and understand the speech of another person.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$54k-71k (estimate)

POST DATE

03/28/2023

EXPIRATION DATE

10/16/2023

WEBSITE

mcdean.com

HEADQUARTERS

MIAMI BEACH, FL

SIZE

3,000 - 7,500

FOUNDED

1949

TYPE

Private

REVENUE

$1B - $3B

INDUSTRY

Wholesale

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About M.C. Dean, Inc.

M.C. Dean is a design-build and systems integration corporation for complex, mission-critical organizations.

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The job skills required for Tech Specialist 3 -Atlanta, GA include Scheduling, Futures, Analysis, Installation, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Tech Specialist 3 -Atlanta, GA. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Tech Specialist 3 -Atlanta, GA. Select any job title you are interested in and start to search job requirements.

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