General Description

The Network Engineer 4 is responsible for designing, implementing, monitoring and managing the network solutions for the customers to ensure maximum uptime. The role includes designing system configurations, documenting and managing the pre-installation and testing of a new network, and performs upgrades to hardware and software as required.

Technical Responsibilities

• Survey
  • Reports measurement results in actionable form to more senior personnel and management.
  • Conducts any surveys, inspections, tours, etc. of client sites, as required
• Design
  • Install, configure, and maintain network services, equipment, and devices.
  • Work closely with the field engineers to simulate expected system level performance and provide quick feedback on potential improvement
  • Assist senior network engineers to identify and resolve network security issues.
  • Develop network designs for each SLA classification.
  • Originates design documents for small projects and in support of large programs
  • Assists Senior Engineers in preparation of Designs, including:
    • Narrative Design Documents
    • Systems Designs
    • Subsystem Designs (CAD / Panels / Layouts / Wiring / Hardware / Communications)
    • Preparation of Specifications
    • Perform QA/QC and technical reviews of designs.
    • Comment Resolution
• Testing & Commission
  • Review / Approval of test plans (Safety / Risk / Manufacturability)
  • Author test plans
  • Leads / supervises testing activities
  • Author testing / commissioning procedures
  • Preparation of test reports
  • Commissioning of deployed systems
  • Development of test fixtures and simulation devices
  • Generates standard PITCO plans and procedures.
  • Design and perform complete system integration test
• Service & Maintenance
  • Troubleshoot and debugging complex network problems and recommending operational efficiency improvements
  • Preventative maintenance (software/hardware/firmware upgrades) including security updates, performance upgrades and schedule maintenance.
  • Originate and submit maintenance plan and provide role back plan.
  • Serves as backup for team members during paid time off.
  • Perform hardware / software upgrades and replacements on existing systems
• System Analysis and Reporting
  • Documents the crucial working procedures and Troubleshooting of network operations.
  • Employs moderate understanding of network administration as related to business operations.
  • Assists team members in identifying and resolving basic/moderate Network/Telecom issues.
  • Interprets and analyzes results versus established benchmarks and goals.
  • Works with project managers to meet expectations for Network tasks.
  • Completes project tasks and assignments to meet project deadlines.
  • Contributes to own team and closely related teams through quality and accuracy of output.
  • Performing research on available technologies and products as needed by the Operations or Project managers.

Technical Skills

• Understanding of ITIL (Information Technology Infrastructure Library) concepts.
• Moderate understanding of security issues and implications for network solutions.
• Moderate knowledge of network concepts, technologies, tools and philosophies, and the ability to design an organization's network infrastructure and services.
• Moderate knowledge of system development methodology, project management, system architecture an analytical/problem solving skills.

Managerial Responsibilities

• Prepares cost estimates and supporting documents for projects
• Assists senior engineers in preparation of Bids and Proposals cost estimates and supporting documentation
• Pricing of change orders
• Assist in developing and adapting documents, procedures, and formal processes for the Network Engineering team members to accomplish Company project planning (PKOM’s and gate checks)
• Collaborates with other disciplines to define work / interfaces.

Communication Skills

• Strong oral, technical writing, and presentation skills
• Ability to build productive relationships with team members, clients and other network/system stakeholders.
• Ability to establish working relationships with others outside area of expertise.

Field Experience

• Experience in reading network and connectivity schematics and plans
• Experience in reading network installation schematics and plans
• * Experience in network system startup, configuration, and calibration
• * Experience in testing and troubleshooting
• * Experience using basic electrical and machinist hand tools
• * Experience using testing, calibration, or industry-specific tools and software (spectrum analyzer, cable tester, Alignment tool)

Behavioral Skills

• Must be able to balance high quality standards with schedule pressures and demanding environment.
• Must be a resourceful self-starter, flexible, pro-active, solution-oriented and customer-oriented.

Tools/Software

• * Experience in computer networks
• * Experience with ticketing and monitoring toolset.
• * Experience in one or more IT/Network platform, such as: Cisco, AllenBradley, Juniper, PaloAlto, NetGear, etc.
• * Experience in one or more network related hardware and software.
• * Standard Network Software (Visio, Wireshark, Putty, CLI, etc)

Experience / Education

• 5 to 7 years of experience with a Master's degree in engineering or higher (subtract 2 years from experience requirement)
• 7 to 9 years of experience with a Bachelor's Degree in Electrical, IT, or Computer engineering or related fields
• Top Secret Clearance Required

Abilities

• Exposure to computer screens for an extended period of time.
• Sitting for extended periods of time.
• Reach by extending hands or arms in any direction.
• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Communicate information and ideas in speaking so others will understand.
• Read and understand information and ideas presented in writing.
• Apply general rules to specific problems to produce answers that make sense.
• Identify and understand the speech of another person.