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Logistics Assistant

Charlotte, NC | Full Time

Job Description



Hissho Sushi is the 2nd largest sushi provider in the country. In business over 20 years, we have recently seen explosive growth both in the market and in our company! It is our mission to craft fresh, healthy sushi and Pan-Asian offerings wherever consumers want to eat them. Operating in supermarkets, universities, airports, and stadiums, we serve more than 2000 locations across 45 states and the District of Columbia! 


We are looking for a detail oriented individual to join our logistics team! To be successful in the position, you must have strong customer service skills and the ability to work with a diverse culture. The Assistant position may be required to work one day per week within our office and the remainder from your home office. The position reports directly to the Franchisee Sales Order & Service Manager.

  • Check orders, make necessary corrections, confirm and process B2B orders
  • Contact Franchisees who do not order at all or do not order enough
  • Pull Back Order report by the end of each week
  • Responsible for checking late orders and charge late fees
  • Check for pick up orders
  • Check for UPS orders, print UPS labels and add shipping fees
  • Initiate Franchisee Fee Notification Form as necessary
  • Record IOU form in SAP when Ops team send
  • Responsible for checking inventory order percentage
  • Update upcoming orders, franchisee list, and sales list
  • Has a strong understanding of orders and inventory availability and ability to process orders correctly
  • Maintain and enhance franchisee relationships and communications
  • Provides quality service, including effectively interacting with staff and franchisees, answering franchisee inquiries, and effectively handling complaints


  • 1-2 years’ Logistics Assistant experience
  • Excellent communications and customer service skills
  • Strong attention to detail
  • Good computer skills, SAP a plus
  • Ability to multi-task and handle multiple deadlines in a fast-paced environment

Skills for Logistics Assistant

Career Path for Logistics Assistant

The following is the career advancement route for Logistics Assistant positions, which can be used as a reference in future career path planning. As a Logistics Assistant, it can be promoted into senior positions as a Logistics Clerk II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Logistics Assistant. You can explore the career advancement for a Logistics Assistant below and select your interested title to get hiring information.