POSITION SUMMARY: This position assists and supports refugee, asylum, and immigrant clients to help them resettle and integrate into their new community and provide the resources and support to achieve self-sufficiency. ESSENTIAL JOB FUNCTIONS:● Maintain case management for refugee clients in accordance with state and federal-funded contracts● Work with clients to develop strengths-based service plans to identify barriers to self-sufficiency and outline the necessary steps to overcome these barriers● Connect clients with community networks and support systems to ensure their long-term integration into the community (this may include working closely with volunteers who are supporting clients)● Provide transportation for clients, including scheduling medical transportation orensuring clients understand and has access to public transportation, to attend requiredappointments and ensure that language access is provided at these appointments● Provide in-home services to refugees including case management, needs assessments, cultural orientation, education, crisis support, information and referrals as needed.● Keep in regular contact with active cases per contractual requirements, including home-visits, office meetings, community orientation, and phone calls● Maintain organized case files, complete accurate progress notes for all servicesprovided, submit necessary reports in a timely manner, and keep shared tracking formsup to date● Coordinate needed services through referrals to refugee service providers including the Health Department, Employment Services, Social Security, DSHS and ESL providers● Ensure that clients are being served in a linguistically and culturally appropriate manner and provide education and advocacy when necessary● Maintain compliance with all relevant program/department requirements, including andnot limited to adhering to all record-keeping and reporting requirements.● Model and encourage direct, professional communication among staff members andfacilitate development of a positive staff support network.● Demonstrate awareness and sensitivity in the delivery of client services as it relates tothe cultural and socioeconomic characteristics of the populations served.● Other duties as assigned. Supervisory Responsibility: noneQUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:Education and/or Experience: HS diploma or equivalent.General Knowledge, Skills and Abilities:Ability to work well under pressure and work effectively in a multicultural setting, demonstrating excellent organizational skills and interpersonal skills. General experience with Google Suite and Microsoft Office.Transportation: This position requires reliable transportation for business purposes, such as between work locations and community settings. This position is responsible for driving clients in a personal and/or agency rental.Language Skills: Excellent communication skills with the ability to read, write, and speak in English.Clearance: Standard LCSNW criminal clearance, including national sex offender. Motor vehicle records, valid driver’s license and auto insurance are required.The Perks: We offer a full benefits package with options for medical, dental, prescription and vision coverage; employer-paid short and long-term disability, as well as life insurance. Vacation includes up to 2 weeks in the first year. Up to 2 weeks of Sick leave for you or to take care of your immediate family (based on hours worked). 12 Paid Holidays plus 2 Floating Holidays each year. A 403(b) Retirement plan, with employer matching after meeting eligibility requirements. Our Employee Assistance Program (EAP) is designed to help and support you. Staff potentially eligible for Student Loan Forgiveness program as a 501(c) 3 employer.