LeasePlan is a global leader in Car-as-a-Service, with approximately 1.9 million vehicles under management in 29 countries. LeasePlan purchases, funds and manages new vehicles for its customers, providing a complete end-to-end service for a typical contract duration of three to four years. With over 55 years’ experience, LeasePlan's mission is to provide what’s next in sustainable mobility so our customers can focus on what's next for them. Discover more about LeasePlan’s culture and way of working by following us on Instagram and stay up to date with the latest industry news by subscribing to our LeasePlan Community. When it comes to our colleagues, it is our belief that ‘you cannot grow a business – you can only grow people who grow businesses.’ By applying to work with LeasePlan, you are joining a team where you yourself will get to play a part in building the future of our business. Does this sound like your kind of place? If so, please get in touch - we'd love to hear from you! At LeasePlan, we are always asking What's next in mobility. Join our team and be part of a dynamic, exciting and engaging business, so we can discover What’s next together! Essential Functions Analyze reporting to Clients based on Statement of Work which will lead to policy adherence and ultimately cost containment. Present with CRVP the Business Review to clients, including service goals, costs, cost reduction achieved, daily maintenance, including Statement of Work opportunities, and overall relationship management. Identify and present to client opportunities to increase product penetration Lead new client activation for all clients assigned to portfolio. Be proficient in, and use extensively all LP systems including Sales Force, MIDAS, and The Client Management Tool. Manage assigned cases in Sales Force within established Operational Level Agreements (OLAs) Create or review/enhance and recommend fleet policy changes and enhancements to improve administrative time and cost savings to represented clients. Manage maintenance and accident repair approval over client parameters, including decisions on repairs and rental vehicle approval. Manage client inventory including driver assignments, moves and storage making decisions on behalf of client to provide best utilization of fleet vehicles at the lowest cost to client. Manage vehicle depreciation structure to tie with vehicle usage and provide optimal vehicle replacement recommendations based on fleet policy. Other duties assigned to ensure overall departmental efficiency. Other Duties Actively participate in corporate projects, i.e., Quality Improvement Process or Lean Process. Provide analytical and exception reporting, as needed, focusing on life cycle cost analysis – acquisition, maintenance, fuel and vehicle remarketing drawing conclusions and making recommendations from findings. Ensure data integrity for all billing and reports provided to clients. Understand yearly goals for assigned clients and create and execute on an actionable plan to support the client in obtaining those goals as related to fleet management. Report, oversee and manage “outliers” of the maintenance and fuel programs and communicate as necessary to senior management and drivers, including cost savings achieved. Ensure that departmental processes are designed and implemented in a way to mitigate operational risks / losses. Demonstrate aptitude to relate fleet performance to future outcomes and be able to communicate your findings of the analysis of fleet performance to your client. Earn Certification in the Client Services 12 Elements training module. Other duties and responsibilities as assigned. Competencies Develop professional partnerships and useful internal relationships through effective communication. Responds and acts confidently, assertively, and decisively while taking responsibility and accountability for position requirements. Works independently; effectively manages time while juggling competing priorities. Demonstrates resourcefulness and solves problems. Works effectively with internal systems. Must be able to work in a fast-paced environment while exhibiting the flexibility to adapt to the department’s needs. Job Specifications Leadership Responsibility: This position’s leadership responsibilities involve developing others, building and maintain relationships, managing effective teams and work groups, and valuing diversity and difference. Work Environment: This position is in Alpharetta, GA and Rolling Meadows, IL and operates in a professional office environment. Position Type/Standard Schedule: This is a Full-time position and hours of work are Monday through Friday; 8:30 a.m. to 5 p.m. Travel: Less than 5% Education & Experience College degree preferred or equivalent work experience. Minimum of 4 years of Fleet Management experience, preferably in the private sector. Certified Automotive Fleet Manager (CAFM) certification preferred. Understand, create and implement a Fleet Leasing and Management policy. Strong analytical skills, proficient in verbal and written communication. Microsoft Office Suite (Word and Excel required, PowerPoint preferred). Proficient at Excel with the ability to run pivot tables and analyze data. Proficient at utilizing MS Project and Excel to manage client action items, milestones and analysis of costs. Disclaimer Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Why LeasePlan? LeasePlan is a global leader in Car-as-a-Service, with approximately 1.9 million vehicles under management in 29 countries. LeasePlan purchases, funds and manages new vehicles for its customers, providing a complete end-to-end service for a typical contract duration of three to four years. Through our NextGen Digital strategy, we are transforming from an analogue into a fully digitally-enabled business, delivering digital services at digital cost. With over 55 years’ experience, LeasePlan's mission is to provide what’s next in sustainable mobility so our customers can focus on what's next for them. We aim to build an ethical, inclusive, and progressive culture in which people can thrive and be themselves regardless of their race, nationality, gender, age, disability, sexual orientation etc. If you’d like to learn more about our culture, DE&I journey and our way of working, please find out more in our sustainability section and our latest Annual Report. Follow @NextGenLeasePlan on Instagram and LeasePlan on LinkedIn to check out what LeasePlanners are up to everyday!