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2 Guest Service Leader FT Jobs in Cary, NC

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Lowes Foods
Cary, NC | Full Time
7 Months Ago
Lowes Foods
Cary, NC | Part Time
$30k-49k (estimate)
2 Months Ago
Guest Service Leader FT
Lowes Foods Cary, NC
Full Time | Retail 7 Months Ago
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Lowes Foods is Hiring a Guest Service Leader FT Near Cary, NC


Overview

To supervise and ensure that every guest receives the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods Guest Service Standards and Policies.

Responsibilities

1. Maintenance of Guest Service Standards

a. Ensures that the front end standards detailed in the No Noticeable Wait Policy are met at all times.

b. Manages guest traffic flow from both the guest side and bagging side of the register using this positioning as an opportunity to interact with guests and monitor productivity.

c. Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to provide the desired level of service within the established labor guides.

d. Trains cashiers to call additional hosts to the front end as dictated by guest needs and established daily call-up list.

e. Handles guests and hosts requests, refunds, overrides, and check approvals promptly, and professionally.

f. Ensures front end is clean, neat, and clutter free at all times and that the parking lot is free of debris and excessive carts.

g. Is a positive role model for all front end hosts in speech, manner, dress, hygiene, and integrity.

h. Ensures all unused check lanes are blocked off when not is use.

i. Monitors and enforces all other front end policies related to Asset Protection and Shrink Control.

2. Training and Development of Front End Hosts

a. Provides training and direction to hosts not meeting the front end standards.

b. Communicates to the guest service manager, problem areas and hosts not meeting performance standards.

c. Provides constant on-the-job feedback to front end hosts about performance to maintain front end service level.

3. Process guest orders (including performing as a cashier or guest service clerk).

4. Perform all other duties as assigned by management.

Qualifications

1. Friendly, outgoing personality.

2. Ability to work well with others.

3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.

4. Ability to read and understand information and direction.

5. Knowledge of front end operations.

6. Ability to supervise people including training and development.

7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.

8. Effective communication and guest service skills.

9. Ability to stand for extended periods of time.

10. Demonstrate successful use of math skills.

11. Ability to work well with computers.

#LI-CF2

Recommended Skills

  • Communication
  • Curiosity
  • Friendliness
  • Interpersonal Skills
  • Maintenance
  • Mathematics

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

POST DATE

08/09/2022

EXPIRATION DATE

12/29/2022

WEBSITE

lowesfoods.com

HEADQUARTERS

LEWISVILLE, NC

SIZE

7,500 - 15,000

FOUNDED

1954

TYPE

Private

CEO

MICHAEL NEGLEHERIE

REVENUE

$1B - $3B

INDUSTRY

Retail

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About Lowes Foods

Lowe's Food Stores is supermarket provide all type of products and accessories.

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The job skills required for Guest Service Leader FT include Guest Service, Effective Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Leader FT. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Leader FT. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Service Leader FT positions, which can be used as a reference in future career path planning. As a Guest Service Leader FT, it can be promoted into senior positions as a Room Reservations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Leader FT. You can explore the career advancement for a Guest Service Leader FT below and select your interested title to get hiring information.

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If you are interested in becoming a Guest Service Leader, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Leader for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Leader jobs

Acting as a link between guests and hotel management.

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Attending meetings with management to discuss problems and strategies for improvement.

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Understanding safety and emergency procedures.

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Reporting on daily operations in a timely manner.

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The ability to speak, read, and write the language used in the workplace and knowledge of one or more additional languages is preferred.that matter.

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Step 3: View the best colleges and universities for Guest Service Leader.

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