ABOUT LOVESHACKFANCY

LoveShackFancy is a New York City-based lifestyle brand founded in 2013 by stylist, designer, and creative director Rebecca Hessel Cohen. The brand originated from Rebecca’s desire to design the perfect bridesmaid dress for her own ethereal summer wedding at her family home in Bridgehampton, surrounded by swaying apple trees. From an initial collection of hand-dyed silk dresses, LoveShackFancy quickly gained a dedicated following for its charming pieces that whisper

ROLE OVERVIEW

This Key Holder position is an entry into management. This role requires keyholder responsibilities while driving personal sales goals. A key holder shares a division of responsibility with both management and a sales lead while demonstrating excellent customer service.

KEY RESPONSIBILITIES

Selling & Client Service

• Greet and acknowledge all customers
• Provide courteous and knowledgeable customer service in every area of the store
• Meet or exceed your goals that will be set and given to you by management
• Maintain an accurate, efficient, and effective client book
• Assist sales team with selling and clienteling.

Visual Merchandising

• Assist with execution of floor sets.
• Monitor and maintain visual merchandising standards on a daily basis according to the company’s standards
• Maintain proper fixture placement, lighting, and floor plan changes
• Ensure representation of all merchandise on the floor and make adjustments to merchandise placement as sell-through dictates

Operations

• Work with management to maximize sales by ensuring an efficient and customer-friendly store.
• Oversee store in management's absence
• Monitor Compliance with company policies and procedures when on shift and report compliance issues to management
• Assist managers with Opening and Closing Procedures
• Maintain offices, workspace, and Cash wraps to ensure they are fully stocked with supplies
• Assist with Inventories and other Asset Protection needs