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SALES SUPERVISOR

Orlando, FL | Full Time
Expired

Job Description

Description

  

Job Summary: Responsible for answering customer questions and selling products to meet their sales goals which are generally met consistently. They typically have a few years of sales experience and are usually being trained for a higher position.

Responsible for maintaining customer service as per company standards, generating sales, merchandising, cash register operations (POS), loss prevention, merchandising, and adherence to all company policies and store standards. 

Essential Duties & Responsibilities: 

  • Handles all aspects of Sales and Customer Service.
  • Enhances sales staff accomplishments and competence by planning delivery of solutions; answering technical and      procedural questions for less experienced team members; teaching improved processes; mentoring team members.
  • Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
  • Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
  • Focuses sales efforts by studying existing and potential volume of dealers.
  • Submits orders by referring to price lists and product literature.
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
  • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
  • Recommends changes in products, service, and policy by evaluating results and competitive developments.
  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Provides historical records by maintaining records on area and customer sales.
  • Contributes to team effort by accomplishing related results as needed.
  • Generates and maximizing sales by convincing clients to purchase the company’s products.
  • Maintains an awareness of all product knowledge and merchandise care information.
  • Stays updated on new items and customer service guidelines and store policies.
  • Develops and maintains client books. 
  • Keeps records of sales.
  • Follows customer service guidelines (i.e. proper greeting etiquette, returns, exchanges, transfers and loss prevention).
  • Greets, serves and advises clients with outstanding customer service and a friendly smile. 
  • Gift wraps and bags items for customers. 
  • Assists with mailings, answers phone, and takes care of phone orders.
  • Assists in floor moves, merchandising, and displays. 
  • Assists in processing and replenishing merchandise.
  • Participates in receiving and monitoring floor stock.
  • Stocks and re-stocks shelves, counters, and/or tables with merchandise. 
  • Tags merchandise as needed (not only during sales periods).
  • Keeps the sales floor clean and orderly and practice the highest standards of general housekeeping.

PM21

Skills for SALES SUPERVISOR

The job skills required for SALES SUPERVISOR include Customer Service, Merchandising, product knowledge, Planning, Mentoring etc. Having related job skills and expertise will give you an advantage when applying to be a SALES SUPERVISOR. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by SALES SUPERVISOR. Select any job title you are interested in and start to search job requirements.

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Career Path for SALES SUPERVISOR

The following is the career advancement route for SALES SUPERVISOR positions, which can be used as a reference in future career path planning. As a SALES SUPERVISOR, it can be promoted into senior positions as a Sales Manager Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary SALES SUPERVISOR. You can explore the career advancement for a SALES SUPERVISOR below and select your interested title to get hiring information.