Description

Who We Are

We provide certainty in an uncertain world by delivering engine and generator power solutions our customers can rely on. We are people-focused, family-first, and passionately driven to build strong relationships, share knowledge, and establish confidence. We are consistent, resourceful problem solvers, dedicated to supporting people inside the organization and out. We develop products that are built to last by developing people that never stop learning. As an independent company for over 40 years, we’re not like our competitors. We do things the Loftin way, which means an unwavering commitment to doing whatever it takes to deliver the best power solution, every time.

Who You Are

You are a reliable, customer-focused problem solver. You effectively communicate, and listen, through cooperation and teamwork. You are always looking to improve whether learning something new or seeking ways to promote better quality. You are driven to do what it takes to get the job done. You bring your unique talents, experience and interestsyou are unapologetically you!

Job Summary

The Branch Manager is the single point of accountability for their respective branch’s overall performance in Parts, Service and Service Sales.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily including the following.

• Work with VP of Operations to set and drive execution of overall Parts, Service and Service Sales strategy for their branch.
• Full profit and loss (P&L) responsibility for respective branch.
• Serve as the escalation point for customer issues, find a solution, and help the team execute against that solution to ensure a positive customer experience.
• Work with the Parts and Service Managers on recruiting needs, and candidate screening/selection.
• Hands on role-help in all areas of the business as needed to get results and take care of our customers.
• Recognize opportunities in your respective market and work with the sales team to grow revenue and marker share.
• Develop and support a high-functioning, cohesive, team.
• Provide guidance and support to Parts and Service Managers on coaching and employee discipline issues; serve as the escalation point for employee relations issues that may arise within the branch.
• Ensure the established safety criteria/guidelines for the branch are followed to maintain a safe working environment and participate in monthly safety meetingsdrive the safety culture.
• Responsible for identifying and coordinating all branch facility maintenance and repairs.
• Hold entire team accountable to established process/procedures.
• Consistently review all policies and procedures that pertain to the daily operation of the Service department and work with the team on constant improvement, adherence, and accountability.
• Work with VP of Operations, Parts/Service Managers, and Service Sales Rep on the development of annual budgets
• Work with other Loftin Equipment Co. Managers to ensure effective and productive interdepartmental communications and support.
• Drive a positive winning employee culture, and responsibility for driving teamwork between the departments and between our other Loftin branches.
• Other Duties as assigned.

Qualifications/Experience/Education/Skills:

• 10 years operations experience, preferably in a similar industry.
• 5 years proven track record as a leader; strong people manager skills; mentoring and coaching.
• Bachelor’s Degree in Business, Accounting or a related field, or additional equivalent relevant work experience.
• Deep P&L and budget management expertise.
• Strong business acumen with a broad understanding of fundamental business principles.
• Analytical problem-solving skills with an impeccable attention to detail.
• Ability to set overall strategy and drive process improvement.
• Entrepreneurial spirit.
• Highly competent in the use of Microsoft Office 360 and other Microsoft products/systems. Strong technical aptitude, including ability to learn new systems quickly and train/support team in adoption.

Comp & Benefits:
We offer a comprehensive compensation package. This includes benefit offerings youd expect to see at a large company, all designed to help you take good care of yourself and your family. The benefits include:

• Choice of two subsidized Medical plans PPO, and HDHP/HSA options

• Health Care and Dependent Care Flexible Spending Accounts

• Subsidized Dental and Vision plan

• Traditional 401(k) and Roth 401(k) plans, with an immediately vested dollar for dollar (up to 4%) employer match

• Disability short-term & long-term, 100% employer paid

• Basic Life/AD&D, 100% employer paid

• Voluntary Life/AD&D available for employee, spouse and children

• Voluntary Critical Illness and Accident coverage

• Voluntary identify theft protection coverage

• Voluntary pet insurance

• Paid Time Off

• Paid Holidays

• Tuition Reimbursement

Preferred method of response is via our Careers page (https://www.loftinequip.com/careers/)
Power As A Certainty Since 1976

Qualifications