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Floor Manager
Lodi Caffe New York, NY
$99k-173k (estimate)
Full Time 0 Months Ago
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Lodi Caffe is Hiring a Floor Manager Near New York, NY

Mattos Hospitality is looking for a Floor Manager!
At Lodi our purpose is to create an inspiring, sustainable, and prosperous business that brings joy, takes care of others, and helps build community through craftsmanship around the table. Our company culture supports the growth and development of our employees and provides opportunities for education and advancement. Mattos Hospitality our purpose is to create an inspiring, sustainable and prosperous business that brings joy, takes care of others, and helps build community through craftsmanship around the table.


Position:
Floor Manager
Reports to: General Manager, Assistant General Manager
Position Classification: Exempt
Pay Type: Salary


Purpose

The Floor Manager will assist the Floor Manager and General Manager in overseeing the operations of the restaurant, upholding the quality of food, beverage and service. The Floor Manager will work in cooperation with the management team to ensure efficient restaurant operations.

Key Focus

  • Oversee restaurant operations to ensure quality of service, food, and beverage.
  • Lead and Manage Front of House staff to uphold standards of service.
  • Ensuring guests have an enjoyable dining experience as well as building guest relationship for repeat guests.
  • Serves as a role model and sets a positive example in all aspects of the business.


Personnel Management

  • Accomplishes human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining hourly staff.
  • Develops and mentors team through clear staff communication, constructive feedback, and performance reviews.
  • Creates an environment for employees that align with the company culture through constant communication and reinforcement in order to increase staff retention.
  • Serves as a role model and sets a positive example in all aspects of the business.
  • Motivate employees and utilize leadership skills through ongoing culinary, beverage, and service training and development.
  • Provide direction, instruction, and education to all Front of House employees.


Guest Service

  • Ensures all guests consistently receive courteous and efficient service from all team members.
  • Responds positively and promptly to customer concerns and complaints.
  • Maintains guest satisfaction by monitoring, evaluating and auditing food, beverage and service offerings to initiate improvements.
  • Builds and develops relationships with repeat guests.


Service Standards

  • Act as part of the team to maintain the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service.
  • Follow all company policies and procedures including recently created and evolving COVID guidelines.
  • Demonstrate knowledge of Department of Health (DOH) standards.


Company Values

  • Understanding that we require a positive and respectful attitude in the workplace.
  • Understand and strive to behave in a way that is in line with the company’s values of respect, excellence, transparency, and resilience. The full definition of these values is in our company handbook.

Physical Demands

  • The physical demands for this position are frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, standing for long periods, bending, and moving intermittently during working hours.


Benefits Offered:

  • Medical, Dental, Vision for Full Time Employees
  • NYC Paid Sick & Safe Leave
  • Pre-taxed commuter benefits
  • Dining Discounts
  • Paid Time Off
  • Bonuses

We provide equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

INDMANAGE

Job Summary

JOB TYPE

Full Time

SALARY

$99k-173k (estimate)

POST DATE

03/28/2023

EXPIRATION DATE

06/27/2023

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The job skills required for Floor Manager include Leadership, Scheduling, Team Management, Coaching, etc. Having related job skills and expertise will give you an advantage when applying to be a Floor Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Floor Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Floor Manager positions, which can be used as a reference in future career path planning. As a Floor Manager, it can be promoted into senior positions as a Stock Loan Manager III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Floor Manager. You can explore the career advancement for a Floor Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Floor Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Floor Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Floor Manager job description and responsibilities

A floor manager can also work at an exterior location during broadcasts of outdoor concerts or sporting events.

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The floor manager must handle all this, helping people to stay calm and remaining diplomatic and helpful.

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They supervise and train staff to perform allocated roles.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Floor Manager jobs

Administer pay slips to staff.

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Be sure, though, to check that the flooring warranty covers use with floor heating.

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Be transparent and accountable.

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Hire quality employees who want to enact change.

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Manage inventory at all times.

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Step 3: View the best colleges and universities for Floor Manager.

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