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Underwriting Manager (Licensed)

Virginia Beach, VA | Full Time
1 Day Ago

Job Description


Are you ready to take your career to the next level?  LoanCare, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry, to join our team as an Underwriting Manager (Licensed) in our Loss Mitigation Department. ­­­The ideal candidate will enjoy working with clients, both internal and external, be detail oriented, and is driven to meet tight deadlines in a fast-paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.





The Underwriting Manager plans the day-to-day operations of the Underwriting/Loss Mitigation department and is responsible driving the policies, procedures and corporate strategies as set forth by senior management of the Loss Mitigation Department. This position will plan, direct, supervise and evaluate workflow for the Underwriting/Loss Mitigation department, while providing strong leadership, support and direction to supervisors, team leads, and departmental staff. This position ensures adherence to loss mitigation policies and procedures as well as state and federal laws and regulations and investor guidelines. This position will instill the notion within suburbanites that the business unit’s primary goal is to provide the highest quality service possible to all our customers.


  • Drives the daily operation of the Underwriting/Loss Mitigation department, ensuring compliance with departmental policies and procedures and all applicable government, investor and client regulations
  • Manage transactions for approval or denial to ensure consistency, accuracy, and quality within department
  • Manage workload issues across teams and propose and implement efficiency initiatives as deemed necessary
  • Review and evaluate borrower profile including all income documentation, tax returns, credit reports, preliminary report, judgments, bankruptcy documents and appraisals
  • Analyze and calculate income documentation such as personal and business income statements; ensure all necessary documentation is requested to support final loan decisions
  • Take responsibility for the teams’ accuracy, efficiency, timeliness, and completion of duties
  • Develop and maintain departmental policies and procedures
  • Conduct staff meetings to convey operational issues
  • Maintain the highest levels of customer service to ensure client/vendor retention by taking direct action on issues and coordinating activities with company personnel and other departments
  • Maintain open communication with team members, clients, vendors, other departments, and management
  • Review departmental profitability: recommend actions to keep costs and fees within company guidelines
  • Identify, promote, and develop employees to team leader and account executive positions
  • Ensures the necessary daily/weekly/monthly operational statistics and reports are available for management and staff
  • Analyzes trends, variances and problem situations
  • Makes recommendations to improve loss mitigation process and increase efficiency with ongoing review and updates to the Policy and Procedures as necessary
  • Assists with problem resolution when issues cannot be resolved and are escalated to the Manager level
  • Responsible for department retention and morale
  • Responsible for requesting, creating/preparing, updating/revising, reviewing, testing, finalizing/approving, conduct training and maintain the departments policies and procedures
  • Work efficiently in a fast-paced environment where priorities change frequently to meet business needs
  • Additional duties as assigned




  • High School Diploma or equivalent required
  • 5 years of experience in one or more of the following areas: Mortgage Banking, Collections, Loss Mitigation, Bankruptcy and Foreclosure processes
  • Requires a minimum of 3-5 current underwriting experience as DE(FHA) and/or VA underwriter.
  • Strong experience and knowledge within FHA assumptions
  • Must have DE CHUMS# from FHA
  • Minimum of 5 years supervisory experience, managing a team in a high volume, fast paced environment
  • Knowledge of mortgage loan workout options (i.e. loan modifications, short sale, deed in lieu and foreclosure)
  • Demonstrated ability to recruit, train, and motivate personnel in order to balance staffing strengths with profitability and growth
  • Strong ability to manage, organizes, prioritize, delegate and allocate workload for optimum efficiency
  • Strong analytical, reasoning and negotiation abilities and solid administrative skills; well-developed management skills
  • Proficient with Microsoft office



LoanCare is a leading national provider of full-service subservicing and interim subservicing to the mortgage industry and has offered its expertise and best practices in providing servicing solutions for others since 1991. LoanCare has a seasoned loan servicing team with senior managers averaging nearly 30 years of experience in the mortgage and financial services industry. 


LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.





Working conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late, or weekend hours as needed for successful job performance. Overtime required as necessary. Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.




Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Reading Comprehension — Understanding written sentences and paragraphs in work related documents

English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Speaking — Talking to others to convey information effectively.

Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.

Active Listening — Giving full attention to what other people is saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Instructing — Teaching others how to do something.

Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Time Management — Managing one's own time and the time of others.

Writing — Communicating effectively in writing as appropriate for the needs of the audience.

Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Written Comprehension — The ability to read and understand information and ideas presented in writing.

Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Near Vision — The ability to see details at close range (within a few feet of the observer).

Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

Speech Recognition — The ability to identify and understand the speech of another person.

Speech Clarity — The ability to speak clearly so others can understand you.




Sitting up to 90% of time

Walking and standing up to 10% of time

Occasional lifting, stooping, kneeling, crouching and reaching.




LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.


Company Overview

  • Website
  • Headquarters CHANDLER, AZ
  • Size 500 - 1,000
  • Founded 1983
  • Type Private
  • CEO
  • Revenue $50M - $200M
  • Industry Financial Services
  • About loancare
  • LoanCare provides is a financial firm that offers interim sub-servicing solutions to the mortgage industry.

Skills for Underwriting Manager (Licensed)

The job skills required for Underwriting Manager (Licensed) include Underwriting, Leadership, Loss Mitigation, Customer Service, Futures,and Initiative etc. Having related job skills and expertise will give you an advantage when applying to be an Underwriting Manager (Licensed). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Underwriting Manager (Licensed). Select any job title you are interested in and start to search job requirements.

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Career Path for Underwriting Manager (Licensed)

The following is the career advancement route for Underwriting Manager (Licensed) positions, which can be used as a reference in future career path planning. As an Underwriting Manager (Licensed), it can be promoted into senior positions as a Health Underwriting Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Underwriting Manager (Licensed). You can explore the career advancement for an Underwriting Manager (Licensed) below and select your interested title to get hiring information.