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Biomedical Test Equipment manufacturer, distributor and service provider is in need of a full time Service Specialist to join our team. The service specialist will be responsible for overseeing the items sent in for service and/or repair within a small warehouse environment. This role includes checking in units, creating documentation, verification, staging, keeping track of units as they go through our system, preparing units for our shipping department, and other processing. The service specialist also acts as a liaison between the service department and customers regarding the status of their service items.
Duties and Responsibilities (Service Support Representatives may specialize in specific categories)
Equipment Processing:
Order Entry:
Responds to customer inquiries for status and questions on service items in a prompt and courteous manner:
Prepares Service repair quotes, including initial contact and follow up.
Communicates with vendors for service parts and repair
Requirements:
Benefits:
Benefits first of month after 30 days* -- Annual Raises in January – In business over 30 years with no layoffs – Family Owned – Opportunity to see facility and meet supervisor and manager prior to hire
*Including Health (4 options), Dental, Vision, STD, LTD, $50,000 Life Insurance, 7 paid Holidays, PTO, 401k (match $0.50 on $1 for first 4%), and 401k Profit Sharing (after 1 year)
Education:
Company Address:
3081 Elm Point Industrial Dr., St. Charles, MO 63301
Websites:
BCCalibrationService.com
BCGroupIntl.com
BCGroupstore.com
Full Time
Durable Manufacturing
09/30/2022
10/09/2022
firedamper.com
ORANGE PARK, FL
50 - 100
Private
WILLIAM LLOYD
$5M - $10M
Durable Manufacturing
The job skills required for Service Support Representative include Customer Service, Microsoft Office, Communication Skills, Initiative, Life Insurance, Field Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Support Representative positions, which can be used as a reference in future career path planning. As a Service Support Representative, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Support Representative. You can explore the career advancement for a Service Support Representative below and select your interested title to get hiring information.