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Product Manager

New York City, NY | Full Time | Remote
5 Days Ago

Job Description

Hi, we’re Lively. Are you?

We’re revolutionizing hearing care. We’re on a mission to empower tens of millions of people to hear better through convenient, personalized hearing care — at a fraction of the cost thanks to telemedicine. We’re led by a crew of enormously talented thinkers, creators, and doers who are as collaborative as they are compassionate (and passionate). It’s an exciting time to be here. 

So, why Lively?

In three years, we went from a scrappy startup to a leader in the direct-to-consumer hearing care space with the backing of our parent company GN, a global pioneer in intelligent audio solutions, to prove it. We’re a data-thirsty, outcomes-driven group that cares as deeply about our employees as we do our customers. If you’re looking for a place that will challenge you intellectually and creatively, a place that will cultivate your career and support your growth, come join our growing team.  

About the role.

We’re looking for a data-driven Product Manager to lead our cross-functional mobile efforts. As the Senior Product Manager, Mobile you'll drive the vision, OKRs, and product roadmap for the Lively Connect app, the primary platform that helps customers manage their hearing journey after their purchase. You’ll work on a wide variety of projects that can include everything from customizing sound settings based on the customer’s unique needs to improving access to a world-class remote care team. This role reports directly to the Chief Product Officer.

What you’ll do.

  • Drive the vision, OKRs, and product roadmap for the mobile app using data, research, customer feedback, and care team insights to constantly validate the product direction.
  • Work closely with Design, Engineering, QA, Audiology and Customer Experience teams to execute on the roadmap and maintain an active, groomed backlog with a strong focus on KPIs and a prioritization framework. 
  • Extract key insights by getting your hands dirty in quantitative data analysis and qualitative user research. 
  • Proactively drive key agile ceremonies such as sprint planning and sprint grooming to help the team continuously improve on the delivery process (a better process leads to a better product!)
  • Participate with legal and compliance as a key stakeholder to ensure that the quality system for the app is maintained per FDA regulations.
  • Collaborate with external stakeholders in the GN family to share out the vision of the Lively Connect app, and socialize/align with the future of other apps, software, and teams through a continuous feedback loop.

What you’ll bring.

  • 3-5 years of mobile product management experience
  • Experience and a passion for A/B testing, hypothesis-driven app development and continuous discovery.
  • Versed in driving agile product development- partnering with design, engineering, and QA in discovery and execution, and leading prioritization, scoping, and sprint ceremonies to effectively manage the team.
  • Analytical chops and the ability to think creatively about how to get the data you need to best inform decisions & strategy. Preferred experience with Amplitude, Segment, and similar tools.
  • A strong sense of empathy for users and the ability to uncover their needs, wants, and direct feedback (you don’t just want to hear about customers, you want to hear from customers.)
  • Excellent collaboration skills. You work well with others towards shared goals, guide teams to manage conflicting points of view, and create an atmosphere of empathy and cooperation. You can also present rationale and supporting insights to a Senior Leadership Team with the ability to hear feedback openly.

 

Skills for Product Manager

The job skills required for Product Manager include Product Management, Agile, Futures, Insight, Collaboration,and Design Engineering etc. Having related job skills and expertise will give you an advantage when applying to be a Product Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Product Manager. Select any job title you are interested in and start to search job requirements.

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Career Path for Product Manager

The following is the career advancement route for Product Manager positions, which can be used as a reference in future career path planning. As a Product Manager, it can be promoted into senior positions as a Product Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Product Manager. You can explore the career advancement for a Product Manager below and select your interested title to get hiring information.

How to Become a Product Manager

If you are interested in becoming a Product Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Product Manager for your reference.

Step 1 Understand the job description and responsibilities of a Product Manager

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Step 2 Knowing the best tips for becoming a Product Manager can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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