Link Logistics is a leading national owner of last-mile logistics real estate designed to meet the needs of the modern supply chain. The Company, established in 2019 by Blackstone, operates the largest portfolio of logistics real estate assets located exclusively in the U.S., including more than 500 million square feet in dynamic markets nationwide. Link has the scale, geographic footprint and logistics expertise, as well as a heightened focus on sustainability, to power the supply chain of tomorrow.

Because we believe that good business must be synonymous with doing good, strong environmental, social and governance practices are foundational to our identity as a firm. These practices include setting ambitious goals to combat climate change, partnering with local nonprofits, and prioritizing internal diversity, equity and inclusion efforts. We seek to use our position, ideas and influence to drive progress in our industry and the wider world. At Link, we give our customers space to grow—and we give people space to grow, too.

Link Logistics Real Estate is seeking a senior-level Program Director to manage strategic programs to transform our digital platform, infrastructure, and overall security profile. Link’s technology teams enable the work of multiple business teams and is a fundamental to our ability enhance and scale our Real Estate and Asset Management business.

The Program Director will define and drive technology development and delivery programs, in partnership with business leaders and key stakeholders across multiple business lines. The Program Director will also manage cross functional teams focused development, adoption, and continuous transformation of our technology platforms.

The Program Director will partner with our Enterprise Architecture, Data and Analytics, and Business Platform teams to create and operate an industry-leading Real Estate digital platform. Additionally, they will design and maintain how Link tracks its investment in technology with regular readouts to business leaders and our executive management team.

RESPONSIBILITIES

Program/Project Management

• Define the development and delivery strategy of multiple programs and projects through the following phases: Concept, Requirements Definition, Design, Build, Test, and Deployment
• Define operational and steady state hand-over to platform and product teams
• Maintain expert knowledge of CRE and PropTech products, services, and industry trends
• Develop and maintain a deep and broad understanding of Link’s business
• Manage work across an ecosystem of applications to solve Link’s business challenges and ensure the seamless flow of information throughout the platform
• Engage with business stakeholders to create and manage efficient task structures that equitably handle competing priorities across multiple teams
• Define and manage key performance indicators (KPIs) that build confidence in the programs and projects, and ensure delivered programs meet the needs and goals of the business

Stakeholder Management

• Engage with business leaders as their trusted advisor as it relates to delivery
• Develop partnerships with key stakeholders and business owners across all components of distributed Link business units
• Engage user communities in a continuous feedback loop that drives programs and projects forward
• Maintain collaborative relationships with the Link Technology and Data teams across architecture, engineering, and product groups
• Maintain relationships with external partners and vendors and enable them to deliver world-class service for Link
• Expert level communication skills to translate technical terms into clear capabilities that will enable business success

Project Delivery

• Oversee the development of business cases, user requirements, and project charters
• Adhere to Link ePMO project controls, frameworks, and phase gate deliverables throughout project life cycle
• Create and manage processes to prioritize projects, plan releases, and manage resources across a portfolio of projects & cross functional teams
• Create and maintain dependency plans requiring delivery from teams outside of assigned projects
• Create and manage processes for testing, release management, and change control, and hand-over to steady state product teams
• Manage communications with stakeholders, project team, business leaders and IT management
• Expertise managing projects in industry standard PPM tools such as WorkFront, Jira, Atlassian Confluence, Microsoft Planner or Smartsheet

QUALIFICATIONS

• Expertise in digital program management with business-critical technology initiatives across a variety of systems and application types
• Experience leading delivery strategy, discovery, and project initiation processes
• Experience working closely with Business Analysts, Architects, etc. to refine and clarify project requirements and design documents
• Leadership and team management skills in a highly cross-functional environment
• Project management or software development expertise including multiple delivery methodologies, e.g. agile, waterfall
• Ability to concisely articulate problems and analyze solution alternatives
• Outstanding communication, presentation, and relationship building skills
• Project Financial tracking including capitalization, invoice fulfillment and tracking, estimation, and reporting on actuals
• Knowledge of real estate industry and CRE technology
• Knowledge of WorkFront, Clarity, Jira and other industry standard project management toolsets

Minimum Experience

• Minimum of 15 years technology industry experience
• Minimum of 10 years managing complex technology programs and projects

EEO Statement

Our company is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our employment decisions are based on individual qualifications, job requirements and business needs without regard to race, color, marital status, sex, sexual orientation, gender identity and/or expression, age, religion, disability, citizenship status, national origin, pregnancy, veteran status and or any other legally protected characteristics. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email employment@linklogistics.com

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