Link Logistics is a leading national owner of last-mile logistics real estate designed to meet the needs of the modern supply chain. The Company, established in 2019 by Blackstone, operates the largest portfolio of logistics real estate assets located exclusively in the U.S., including more than 500 million square feet in dynamic markets nationwide. Link has the scale, geographic footprint and logistics expertise, as well as a heightened focus on sustainability, to power the supply chain of tomorrow.

Because we believe that good business must be synonymous with doing good, strong environmental, social and governance practices are foundational to our identity as a firm. These practices include setting ambitious goals to combat climate change, partnering with local nonprofits, and prioritizing internal diversity, equity and inclusion efforts. We seek to use our position, ideas and influence to drive progress in our industry and the wider world. At Link, we give our customers space to grow—and we give people space to grow, too.

The Director of Property Management helps to ensure long-term occupancy in company properties by providing the highest level of customer service to tenants, maintain the appearance of assigned properties, manage the operating costs, and manage capital expenditures for assigned properties. Hire, train and supervise property management personnel as well as monitoring the overall financial health of all properties within the assigned Portfolio. Position reports to the Vice President of Property Operations.

RESPONSIBILITIES

• Asset Management: Act as main point of contact for Asset Managers within the region.
• Team Leader: Act as a point of contact for issues with tenants and manage the property management team to ensure completion of all procedural initiatives. Consistently communicate with the team and be a resource and problem-solver.
• Property Inspection and Maintenance: Regularly inspect and evaluate all building equipment, systems, and grounds to ensure that the appearance and operation of the company’s properties meet company standards while evaluating team members’ performance. Develop and maintain emergency procedures and preventative maintenance programs for all buildings. Ensure that the team is appropriately managing approved capital expenditures.
• Work Orders: Ensure that tenant service calls are handled to 100% customer satisfaction.
• Contracts: Oversee negotiation of contracts with outside contractors to provide services as required, utilizing economies of scale where available. Ensure that work performed by contractors is performed timely and appropriately and with applicable liability/insurance coverage.
• Financial Responsibility: Assist in the development of the annual budgets for assigned properties and ensure properties operate within the approved budget. Review monthly operating reports and explain budget variances. Review quarterly trial balances and ensure proper allocation of service costs. Manage accounts receivable; review delinquencies and help direct course of action for collection. Review operating expense reconciliations.
• Special Projects: Work with Leasing and Development to provide forecasts and financial benchmarks for potential projects, work on tax appeals, create programs to lower and control operating costs. Assist with acquisition and disposition diligence reviews and onboarding of new properties
• Supervision: Hire, develop and manage, Associate Directors of Property Management, Senior Property Managers, Property Managers, Associate Property Managers and Property Management Administrators. Assist in fostering a team atmosphere within region. Conduct annual performance appraisals, train, and consistently manage, lead and provide direction for all team members.

PHYSICAL DEMANDS

Nature of work requires an ability to effectively communicate and exchange information, collect, compile and prepare work documents and operating standard business office equipment.

WORKING CONDITIONS

Work performed in a general office environment. May require extended hours during peak periods. Availability for travel up to 70% of the time to property and construction sites for on-site project monitoring and meeting attendance. Exposure to adverse weather conditions, loud noise, and dust conditions at construction sites.

QUALIFICATIONS

• 10 years of property or building management experience handling building issues, capital deployment, customer service and administrative issues related to real estate management
• Prior supervisory experience required
• Demonstrate ability to manage budgets and reporting
• Proficiency with capital and tenant improvement projects
• Proficiency in MS Office. Experience with Yardi strongly preferred
• Excellent verbal and written communication skills
• Ability to interpret documents such as leases, safety rules, plans and specifications, operating and maintenance instructions, and procedure manuals
• Ability to speak effectively before tenants or employees of organization
• Self-motivation, determination, and initiative in a team environment
• Demonstrate a high attention to detail
• Ability to multi-task effectively in a fast-paced work environment
• Ability to travel required
• BA or BS in Finance, Real Estate, Business Management; CPM/RPA designation preferred

EEO Statement

Our company is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our employment decisions are based on individual qualifications, job requirements and business needs without regard to race, color, marital status, sex, sexual orientation, gender identity and/or expression, age, religion, disability, citizenship status, national origin, pregnancy, veteran status and or any other legally protected characteristics. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email employment@linklogistics.com

Covid Policy

Link complies with all applicable employment and other laws. At request of many of its customers and on recommendation of public health authorities, Link seeks to hire employees who are “fully vaccinated” against COVID-19, as defined by the CDC, and requires proof of vaccination status as a condition to employment subject to applicable federal, state, and local legal requirements. Applicants and employees may request an accommodation for an exemption from the vaccination requirement if available under applicable law, including for persons with disabilities, medical conditions, sincerely held religious beliefs or any other basis required under federal, state, or local law.

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