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Serve as the first point of contact for clients, caregivers, family, and partners presenting to LCHC via phone or in person. This position provides crucial patient care services that support the financial health of LCHC by ensuring patient appointments are scheduled and completed appropriately, verifying insurance, entering demographic data, and reviewing schedules for optimal provider utilization.
Your job also involves . . .
High quality customer service for internal and external interactions and communications. Preparing, retrieving and distributing clinic information to staff, clients and the public.
JOB FUNCTIONS |
CUSTOMER SERVICE:
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ADMINISTRATIVE:
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FINANCIAL:
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RECORDS:
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MINIMUM QUALIFICATIONS
Minimum Education Level
High School Diploma / GED
Specifics: Supplemented by courses in typing, computer data entry, computer software programs.
Minimum Experience Level
Two- Three years
Specifics: Customer Service background and progressively responsible clerical experience.
Substitution Note:Any satisfactory combination of education, experience and training that clearly demonstrates the ability to perform the work as determined by the Health and Human Services Director.
Desirable Qualifications: Bilingual and/or bicultural competencies for the Latinx population. Experience or Knowledge of Electronic Health Records. Completion of medical terminology courses preferred.
KNOWLEDGE, SKILLS AND/OR ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The required knowledge, skills and/or abilities are listed below:
Knowledge of:
Skill or ability to:
WORKING CONDITIONS
Job Conditions: Normal working conditions, but must handle frequent interruptions, multiple telephone calls and counter work, and frequent data input.
Work Location: Lincoln County
Travel: None
PHYSICAL DEMANDS
The physical demands are typical of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical capability to handle high mobility demands and complex personal interactions.
REASONABLE ACCOMMODATIONS
Lincoln County is committed to providing reasonable accommodations as required by the Americans with Disabilities Act (ADA). This job description indicates, in general, the nature and levels of work, knowledge, skills, abilities, and essential functions expected of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
Full Time
09/21/2022
09/19/2022
lincolncountycollector.com
Troy, MO
<25
The job skills required for Support Services Specialist include Customer Service, Oral Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Support Services Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Services Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support Services Specialist positions, which can be used as a reference in future career path planning. As a Support Services Specialist, it can be promoted into senior positions as a Technical Customer Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Services Specialist. You can explore the career advancement for a Support Services Specialist below and select your interested title to get hiring information.