About us:

Limeade is an employee experience software company that helps build great places to work. Our platform unifies employee well-being, engagement, and inclusion solutions with industry-leading communications capabilities. Recognized for its own award-winning culture, Limeade helps every employee know their company cares. To learn more, visit www.limeade.com.

We're committed to creating a mission-driven, positive and inclusive culture of improvement made up of the best and brightest people in the business. And we've got the awards to back it up: Puget Sound Business Journal ranked us #1 Best Workplace in Washington, and Seattle Business ranked us one of the top three Best Companies to Work for in Washington State. In addition, we're one of the fastest-growing companies in North America (Deloitte's Technology Fast 500™), and Fortune magazine recognized us as a Best Workplace for Women. Limeade is a global company that embraces a distributed workforce and has users in more than 100 countries. Our headquarters are in Bellevue, WA.

About the role:
Limeade is searching for a Systems Administrator that has a strong understanding of Workstation administration. The Systems Administrator's main responsibilities are to manage and maintain both On-Prem and Cloud infrastructures including Microsoft Office 365. This role is acts as a tier 3 escalation for the Help Desk. This is a full-time remote position.

This role can be fully remote. 

Responsibilities:

· Create and update departmental procedures/technical documentation.

· Upgrade systems and processes as required for enhanced functionality and security issues

· Troubleshoot problems reported by various systems, team members and/or users

· Create, verify, and restore various system backups

· Monitor systems daily and respond immediately to security or usability concerns

· Manage the configuration and operation of Windows/ Mac OS images in Intune and JAMF

· Assign and maintain user logins, access privileges, and email accounts

· Provide level 3 technical support for both hardware and software issues

· Respond to and resolve escalated help desk requests

· Keep both the LAN (Local Area Networks) and WAN networks operational and functioning at optimal levels

· Assists in maintaining, testing and inventory of IT software and equipment

· Identify gaps in our current environment and recommend changes or enhancements as needed to improve efficiency through automation and scalability

· Work with other teams to drive new projects ensuring that security best practices and standards are maintained

· Participate in Limeade’s Security Incident Response Program as needed

· Assist with patching and vulnerability management program and remediation efforts as it pertains to server infrastructure and endpoints

· Support company-wide initiatives for HIPAA, SOC 2, GDPR, and related regulatory compliance requirements

Requirements:

· Ability to demonstrate our values in an on-going and consistent way

· 4 years’ experience in system administration

· 2 years’ experience in Azure or AWS management.

· Bachelor's degree in related fields or relevant professional certification, such as Security , Network , MTA MCSA, MCSE, Azure Administrator, are a plus

· High-level knowledge of a hybrid Microsoft Active Directory / Azure Active Directory and Group Policy Management.

· Deep understanding of Microsoft Azure services

· Ability to install Windows and MacOS desktop operating systems

· Proficient with Deployment Tools such as JAMF, Intune, Windows AutoPilot, ManageEngine and deploying client/server images.

· Knowledge of patching, system vulnerabilities, endpoint protection, and security threats

· Basic understanding of project management goals and practices

· Ability to participate in on call rotation and work flexible hours as needed for limited project work

· Excellent communication, documentation, and people skills

· Ability to handle confidential material in a responsible manner

· Must be proficient in PowerShell scripting with some experience with Bash or Python

Limeade provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Limeade will provide reasonable accommodations for qualified individuals with disabilities. 

This position is open to remote workers located in the United States and Canada.

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