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1 Collections Specialist Job

Lightspeed Commerce
Montreal, | Full Time
$39k-50k (estimate)
9 Months Ago
Collections Specialist
$39k-50k (estimate)
Full Time 9 Months Ago

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Lightspeed Commerce is Hiring a Collections Specialist Near Montreal,

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We are looking for a Collections Specialist to join our team in Montreal. You will be part of the Finance team and be reporting to the Collections Manager. As a Collections Specialist, you will hold a customer-facing role and will primarily be responsible for contacting our customers with overdue account balances. 

What you’ll be doing:

  • Making outbound collection calls in a professional manner while keeping and improving customer relations (50 per day).
  • Collecting customer payments in accordance with payment due dates.
  • Identifying issues attributing to account delinquency and discussing them with management and with Sales Rep.
  • Interacting with collection agencies through on-going communication to resolve delinquent accounts.
  • Supporting operations by managing customer overdue accounts and collection activities by identifying the accounts delinquent/ Default/Write-off….etc.
  • Assisting with daily Cash application.

What you need to bring:

We’re a team of 8 people located in North America, Europe and Asia Pacific. If you love talking to customers, are familiar with accounting practices and can remain friendly, calm and authoritative, then this is the job for you!

We're looking for a candidate who has experience with the following:

  • 1-2 years of experience in a collection function or customer facing role.
  • Excellent written and spoken English and French.

Even better if you have, but not necessary: 

  • Knowledge of the finance industry 

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you?

Come live the Lightspeed experience...

  • Ability to do your job in a truly flexible hybrid environment (3 days/week in office);
  • Genuine career opportunities in a company that’s creating new jobs everyday;
  • Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

  • Lightspeed RSU program (we are all owners)
  • Unlimited paid time off policy
  • Flexible working policy
  • Health insurance
  • Health and wellness benefits
  • Possibility for transit fees to be covered
  • Paid leave assistance for new parents
  • Linkedin learning
  • Volunteer day

Job Summary


Full Time


$39k-50k (estimate)





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The following is the career advancement route for Collections Specialist positions, which can be used as a reference in future career path planning. As a Collections Specialist, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collections Specialist. You can explore the career advancement for a Collections Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Collections Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Collections Specialist job description and responsibilities

Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers.

02/26/2022: New York, NY

Collections specialists are responsible for managing overdue accounts for an organization.

12/16/2021: Port Arthur, TX

They prepare official receipts and coordinate with account payable specialists from other companies with pending payables.

01/03/2022: Omaha, NE

remind the clients for the overdue payment

01/05/2022: Fayetteville, NC

Contact clients for overdue outstanding payment

02/28/2022: Saginaw, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Collections Specialist jobs

Build an optimized Collections Specialist resume quickly and easily using administrative skills.

02/02/2022: Omaha, NE

Collections specialists must be able to approach each conversation as a fresh start without carrying over any emotions from previous calls.

02/04/2022: Idaho Falls, ID

These more advanced collection specialists must know, understand, and follow federal guidelines for these actions.

02/03/2022: Elkhart, IN

Learn excellent knowledge of billing procedure

03/03/2022: Utica, NY

Relevant work experience as a Collections Specialist are prefered

03/03/2022: Charleston, SC

Step 3: View the best colleges and universities for Collections Specialist.

Florida Southern College
Colby College
Dartmouth College
University of Notre Dame
Western Washington University
Canisius College
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