**Front Desk Coordinator - Medical Receptionist Azura**

Waltham, Massachusetts **Job ID** JR0009383 **Job Description**

**Waltham, Massachusetts** **Job ID** JR0009383 **Available Openings** 0 **PURPOSE AND SCOPE:**

As the Patient Services Coordinator, this position coordinates scheduling, pre-procedure communication, medical record documents, EMR demographic data entry, requirements for payers and Revenue Cycle, greets patients and answers multi-line telephone and fax.

**PRINCIPALDUTIES ANDRESPONSIBILITIES**

* Schedule and input all appointments scheduling module in a timely and efficient manner. Assure all pre-procedure/preoperative activities are scheduled or completed. Manages patient cancellations, center cancellations (e.g. equipment issues) and additions to schedule in accordance to center scheduling parameters. Print patient schedule and pull patient charts daily.

* Facilitates the admission process by professionally greeting all patients and visitors and obtain patient identification and insurance information to initiate admissions process.

* Assemble, file and maintain patient medical records and financial records in a confidential and secure manner

* Complete front-end process of billing procedure ensuring all information is entered into the computer registration module.

* Performs Insurance Verification process and completes all required processes for prior authorizations or other actions required by payor.

* Assist with patient transportation if the patient qualifies per the Company Transportation Policy.

* Ensure appropriate signatures are included on all necessary chart and admissions data in accordance with FMCNA policies and procedures.

* Ensure accuracy when scanning and filing documents and completes within 24 hours of completed visit, including physician reports to referral sources.

* Communicate all changes about procedure and insurance which is identified during patient visit to appropriate internal parties and directly to the patient record immediately.

* Coordinates collection, processing, maintenance, storage, retrieval, documentation, and distribution of medical records per policy and procedure.

* Assures documentation of logs of medical record release.

* Provides information to parties engaged in research or study projects involving patient care and utilization of services in accordance with policy.

* Oversees the materials going in and out of the office, including inventory, shipments, and deliveries.

* Other duties as assigned.

**PHYSICAL DEMANDS AND WORKING CONDITIONS:**

* The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.

* Day to day work includes desk and computer work and interaction with patients, facility staff and physicians.

**SUPERVISION:**

* None

**EDUCATION:**

* High School Diploma or an equivalent combination of education and experience, Associate Degree or higher preferred

**EXPERIENCE AND REQUIRED SKILLS:**

* 1 2 years related experience, preferably in a medical setting with insurance billing.

* Proficient in the use of computers and related software such as Microsoft Office is necessary.

* Excellent communication skills verbal and written.

* Ability to handle several tasks simultaneously.

* Ability to adapt to supporting software applications.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

**Success Profile**

* Facilitator

* Leadership

* Patient

* Motivational

* Helpful

* Understanding

**"My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.".**

**Warren J., AZURA REGIONAL VICE PRESIDENT** **We've got your back.**

We fully believe that dedication and passion should be recognized and rewarded. That's why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

* **Healthcare**

**Healthcare**

Medical

Dental

Vision

Healthcare FSA

Dependent Care FSA

Medical

Short/Long-term

Disability

* **Continuing Education**

**Continuing Education**

Tuition Assistance and CEU reimbursements ($500/year for full?time; $350/year for part?time)

* **Paid Time Off**

**Paid Time Off**

Flexibility in using PTO for vacation, holiday and personal time.

* **Collaborative Environment**

**Collaborative Environment**

Employee Pride

Valued Team Members

Motivation for Excellence

Respect & Dignity

Openness & Trust

* **Additional Perks**

**Additional Perks**

Adoption Assistance

Wireless, Automobile and Computer Discounts

Discount Fitness Program

* **401(K) Retirement Saving**

**401(K) Retirement Saving**

Competitive vesting schedules and a company match of 50 cents for each dollar you save up to the first 6% of your salary (3% additional) after one year of employment.

**Review**

Then a recruiter will review the applications submitted and select those most aligned with the role to move forward. If selected, The recruiter will contact you to schedule the next step.

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* Vascular, Waltham, Massachusetts, United States

* Admin, Waltham, Massachusetts, United States

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