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IT Technician

LifeSkills Inc.
Bowling Green, KY Full Time
POSTED ON 7/25/2022 CLOSED ON 7/25/2022

What are the responsibilities and job description for the IT Technician position at LifeSkills Inc.?

Title: IT Technician

Worksite: LS Corporate Office

County: Warren

Hours Status: Full-Time Hourly- Monday-Friday 8am -5pm

Starting Pay Range: $19.23 hourly

Brief Job Description: The IT Technician supports employees in all facets of technology.  While the primary focus of this position is EHR support and implementation, s/he is also the first contact to remedy employee issues related to email, security, hardware, software, phones, etc.

 

Job Responsibilities include:

  • EHR form design
  • EHR training and employee support
  • Supporting implementation of the EHR across both regions
  • Continual learning and support of improvement of the EHR platform
  • Helpdesk tasks including changing passwords, installation of printers, implementing security on file servers, etc.
  • Handling purchase requests
  • Installation and maintenance of multiple software applications
  • Microsoft Office support
  • Support of Zoom Phones

 

 

Requirements for this position include

  • Efficient response to email and phone requests
  • Ability to evaluate reported issues and escalate the issue if necessary
  • Willingness to travel to alternate LS locations across both regions
  • Effective communication
  • Attention to detail
  • Desire to deliver strong and reliable customer support
  • Understanding that our business and client information is highly confidential and a willingness to protect our client and employee data
  • Knowledge of HTML, SQL, and database design desirable but not required

Salary : $19 - $0

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