Position Description

About Us: LifeMoves is one of the largest and most effective providers of shelter and supportive services across Silicon Valley and the San Francisco Peninsula. As a results-driven organization, since 1987, our mission has been to provide interim housing and supportive services that create opportunities for homeless families and individuals to rapidly return to stable housing and long-term self-sufficiency. Our successful therapeutic service model combines clean, modern housing with intensive supportive services that promote dignity and motivate our clients to achieve autonomy. LifeMoves operates over 15 major sites from San Jose to Daly City.

Culture: LifeMoves staff are dedicated to serving our community. Diverse in background, outlook and life experience, our team addresses important social issues with passion and creativity. A culture of collaboration and innovation provides a thriving and successful environment for all. We foster personal growth through ongoing investment in the professional development of our staff. Together, we are committed to breaking the cycle of homelessness and helping our clients achieve long-term self-sufficiency.

Position Summary:

The Opportunity Services Center (OSC) provides drop-in services for single adults and families. We are seeking a case manager, preferably experienced working with homeless populations to work at the Palo Alto Opportunity Services Center. Spanish-speaking a plus. Full-time, non-exempt, Monday-Friday.

Position Duties:

Case Management

• Provide full range of case management services to single adults participating in drop-in services
• Case management services include but are not limited to intakes, assessments, crisis intervention, community referrals, and regular appointments to assist participants meet their goals.
• Provide information, referral, and crisis intervention as needed.
• Keep case files and all other record keeping up-to-date, thorough, and accurate.

Coordinate outreach efforts for the EAN program including, but not limited to:

• Help applicants complete EAN forms, complete assessment to deem qualification for assistance
• Represent LM at the EAN operations meetings
• Identify and locate housing options suitable for homeless clients as needed.
• Build relationships with landlords and familiarize them with the EAN program
• Develop communication with the EAN & other key housing and community providers.
• Provide updates from the EAN, other key housing, and community providers

Program Development:

• Assist Program Director in planning and implementing house meetings and special events.
• Help ensure that participants complete chores and/or other program expectations. Help enforce rules of the program.
• Participate in program development, both within the program and agency-wide.

Meetings:

• Meet weekly with program staff to coordinate delivery of services.
• Meet regularly with Program Director for supervision. Participate in meetings with other agency staff and community agencies.
• Fill other reasonable requests as made by supervisor, including assistance across program lines.

Job Development:

• Assess resident’s work readiness, make referrals, and provide job search skills training as appropriate.
• Develop contacts with potential employers. Maintain professional relationships with referral agencies.

Schedule

Monday - 1pm - 9pm

Wednesday - 1pm - 9am

Tues/Thurs/Fri - 7.30am - 4pm

Position Qualifications

• Bachelor’s degree in social work or related field preferred.
• Minimum two years’ experience in serving homeless families and/or individuals in crisis.
• Excellent interpersonal skills and ability to interact effectively with other agencies.
• Familiarity and comfort with clients impacted by mental health and/or substance abuse issues are important.
• Understanding of the issues faced by low-income populations.
• Spanish-speaking helpful.
• An understanding of ideas and practices that promote diversity, equity and inclusion; and a commitment to ongoing professional development in this area.
• Automobile and valid driver’s license preferred.
• Spanish-speaking a plus
• Location: Opportunity Services Center | Palo Alto, CA

• We have a comprehensive benefits package, which includes Medical, Dental, Vision, Flex Spending Account, Dependent Care Reimbursement Account, Long-Term Disability, Life Insurance, 401K, etc.

To learn more about our non-profit organization, check out our website at www.lifemoves.org

LifeMoves is an Equal Opportunity Employer (EOE)