Liberty Software is a healthcare technology company that develops software for retail pharmacies across the country. Our pharmacy management platform helps our clients increase profits, improve customer service, and enhance patient safety. Liberty Software is rapidly growing across the US including Hawaii, Alaska, and the territory of Puerto Rico.

Liberty Software is looking for an Implementation Specialist to be the primary liaison for our new pharmacy clients for the entirety of each onboarding process within a defined region. This includes the scheduling, planning, and execution of each implementation, providing expert care, insight, and assistance throughout setup.

Responsibilities

• Coordinate the implementation process between clients, internal departments, and third-party vendors, managing multiple customers and projects/tasks simultaneously
• Coordinate installer schedules and travel plans
• Provide support and solutions for Onsite Installers during the implementation process
• Develop and maintain a strong understanding of Liberty’s software, providing functional expertise to pharmacy customers and an ability to configure software to meet their needs
• Assist with hardware preparation for installations and perform occasional hardware installation as needed
• Develop processes and materials to better serve our new client pharmacies
• Assist other team members with implementation and project tasks as needed

Qualifications

• High school diploma and at least five years of related experience, with retail pharmacy experience strongly preferred
• Ability to plan, organize, and prioritize daily commitments and projects with pharmacies
• Excellent written and oral communication skills required, with ability to work collaboratively with diverse groups and experience levels
• Superb process management and time management skills, with the ability to effectively manage multiple priorities simultaneously
• Ability to adapt to rapid changes in the work environment

Why work at Liberty Software?

We offer our team members a generous benefits package fromtheir very first day, including:

• 100% employer-paid premiums for medical, dental, and vision
• Employer-paid disability and life insurance policies
• Employer-paid HSA contributions
• Generous 401K matching
• PTO accruals every paycheck
• Tuition reimbursement

Come see more atlibertysoftware.com!

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