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1 Customer Service Representative (Branch Manager Trainee I) Job in Fort Jennings, OH

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Lendmark Financial Services
Fort Jennings, OH | Full Time
$38k-49k (estimate)
3 Months Ago
Customer Service Representative (Branch Manager Trainee I)
$38k-49k (estimate)
Full Time 3 Months Ago
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Lendmark Financial Services is Hiring a Customer Service Representative (Branch Manager Trainee I) Near Fort Jennings, OH

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That’s one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been “Success is the only option.” Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options. SUMMARY: The purpose of this program is to develop future branch managers to fill openings as a result of growth, acquisition and turnover. The training program consists of two phases. Upon completion of Phase I, Trainees must be willing to relocate. A signed commitment is required. MAJOR DUTIES/RESPONSIBILITIES: Phase I : Consists of learning the basics of the consumer finance industry, this will include all phases of the branch operation. During Phase I, Trainees are expected to learn the following competencies: Consumer finance basics, Credit and non-credit products, Fundamentals of credit extension, Collection basics and account servicing, Bankruptcy basics, Providing client service, Internal and external business development including Sales In addition to learning the competencies listed above, Trainees are expected to be a fully contributing individual producer on the branch team. This consists of generating a requisite number of loans monthly, servicing an assigned portion of the branch’s consumer loan portfolio to protect Lendmark investment against potential losses, meet all state licensing requirements regarding the sale of Lendmark’s available non-credit products, develop business relationships with merchants and establish a financing program with a requisite number of merchants each month and complete independent study requirements associated with the Manager Training Program. After completion of all self-study assignments, review of individual production requirements, Trainees may be considered for acceptance into Phase II. BASIC REQUIREMENTS: High School Diploma/GED required, college degree preferred No more than 2 years consumer finance industry work experience. Applicants MUST be able to relocate within 45 miles or surrounding 4 to 6 branch locations and have the availability to travel overnight Extended periods of overnight travel may be required Must have excellent written and verbal communication skills Must be competent in Microsoft Office, especially Microsoft Word, Excel, PowerPoint, and Outlook/Office 365 Must be familiar with Windows operating systems, web-based applications and internet protocol INTERNAL CANDIDATES ONLY Applicants MUST submit a separate written request for acceptance into this program. Internal Candidates must have EE rating on last Performance Evaluation – No exceptions PREFERRED/DESIRED QUALIFICATIONS: College degree Industry-related experience Bilingual, Spanish/English Ability to relocate WORKING CONDITIONS: Normal office environment Ability to travel, occasionally overnight If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us! Since 1996, with over 25 years of personalized lending, Lendmark Financial Services has been serving the personal lending needs of customers underserved by traditional banks. Today, with over 400 branches in 19 states from coast to coast, Lendmark continues to grow with superior, reliable and consistent financial services that make a difference in people’s lives.

Job Summary

JOB TYPE

Full Time

SALARY

$38k-49k (estimate)

POST DATE

01/22/2023

EXPIRATION DATE

07/20/2023

WEBSITE

lendmarkfinancialservices.com

HEADQUARTERS

Los Angeles, CA

SIZE

<25

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The following is the career advancement route for Customer Service Representative (Branch Manager Trainee I) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (Branch Manager Trainee I), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (Branch Manager Trainee I). You can explore the career advancement for a Customer Service Representative (Branch Manager Trainee I) below and select your interested title to get hiring information.

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