LEGENDS

Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.

ATTRACTIONS

Global Attractions is a natural progression from Legends 360-degree platform for success. Our unrivaled guest experience and deeply researched sales and planning methodologies give us an edge. Legends currently operates 10 attractions around the globe. We bring together some of the brightest experiential and attraction masterminds around the globe to ensure each brilliant idea is regionally relevant and destined to dazzle, delight and drive a steady stream of diverse visitors.

• Custom narratives to guide the journey, delivered to deeply engage distinct visitor groups
• Bold and dramatic design to push the envelope on the physical space and inspire awe and wonder
• Re-imagined dining experiences to delight local foodies
• Leading-edge technology and innovation to drive interactivity and create fully immersive experiences

Legends manages all operations across ticketing, special events, sponsorship food and beverage and retail for Attractions partners.

VIEW BOSTON

View Boston, which encompasses the top three floors of the Prudential Tower, will feature immersive experiential exhibits and a bistro on the 50th floor, an indoor/outdoor cocktail lounge with a 360-degree outdoor viewing deck on the 51st floor, and a double high (24-foot) indoor viewing space on the 52nd floor. The destination, designed with the adventurer in mind, was created to be an attraction that welcomes locals, and domestic and international visitors, being the ideal stop as they begin their Boston experience. Whether they are interested in discovering famed institutions and coveted hidden gems through immersive interactive experiences or meeting friends for a sunset cocktail - their unforgettable Bostonian experience starts here. www.viewboston.com

THE ROLE

The Food & Beverage Manager is responsible for managing the daily operations of our View Boston bar, small plates and fine dining restaurant including employee performance management, inventory controls, optimizing profits and providing exceptional guest experiences.

ESSENTIAL FUNCTIONS

• Supervise and coordinate activities of the food and beverage outlets staff, including a full-service restaurant, cocktail lounge, grab and go outlet, and quick serve location, to ensure that all guests receive prompt and courteous service
• Pro-actively deal with guest queries, advising guests on menus and beverage selections, ensure satisfaction with food and service, and if necessary, respond to complaints in an expeditious manner
• Maintain an accurate and up-to-date plan of restaurant staffing needs, Prepare schedules and ensure that the restaurant is staffed for all shifts
• Responsible for ensuring consistent high quality of food preparation and service
• Inventory Management to include daily, weekly, and monthly inventory tracking and working directly with the purchasing manager for supply requisition and delivery schedules
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Responsible for ensuring that all financial (invoices, reporting) and HR/Payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Supervise general cleaning tasks using standard products as assigned to adhere to health standards
• Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness
• Ensure a safe working and guest environment to reduce the risk of injury and accidents - Completes accident reports promptly in the event that a guest or employee is injured
• Provide guidance to guests at View Boston including, dining options and general Boston attraction information
• Oversee Restaurant Supervisors and Staff
• Keeps Director of Food & Beverage and General Manager promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and takes prompt corrective action where necessary or suggests alternative courses of action
• Attend weekly operations meetings
• Assist with the management of catering events
• Complete other duties as assigned by Management.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• College degree is preferred. Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative
• Have a minimum of 3 years of hospitality experience in a fine dining restaurant
• Proficient in the following dimensions of restaurant functions: food planning and preparation, inventory management, sanitation, service standards, staffing and employee management, payroll, and financial reporting
• Ability to organize time effectively, forward plan and prioritize tasks to ensure workload is balanced and urgent situations are dealt with immediately. Ability to multitask and delegate duties when necessary
• Ability to read, speak and write English language in order to interact with staff and guests, additional language skills would be a distinct advantage and benefit
• A genuine interest and understanding in food and drink – wine and cocktail knowledge is essential
• Must have excellent knowledge of food and beverage preparations, service standards, guest relations and etiquette
• Ability to work long hours and flexible shifts including mornings, nights, weekends, and holidays
• Ability to think on your feet and under pressure while maintaining a positive outlook and attention to detail
• Must be punctual and dependable
• Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism.
• Knowledge of the appropriate table settings and service ware
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On-site. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Education

• Bachelors or better in Hotel/Restaurant Management

Licenses & Certifications

• Alcohol Awareness
• Certified Manager

Skills

• Communication