9 Customer Experience Agent Jobs in Saint Joseph, MI
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
LECO is Hiring a Customer Experience Agent Near Saint Joseph, MI
Schedule:
Position Summary:
The Customer Experience Agent will process orders in Oracle system for domestic customers received via email and phone. Provide customer service in assisting customers with order status, inventory availability, pricing, quality issues. This position is in an office environment with other personnel that handle both domestic and international orders/shipments.
Position Responsibilities:
- Have contact with domestic customers concerning the following but not limited to: orders, quotations for consumables and spare parts, availability, return material authorization, expedite orders, questions concerning part number and/or quality problems, discrepancies on orders
- Complete forms, reports, and Oracle screens according to procedures in department manuals (as assigned)
- Enter orders received via fax, mail, email, and/or received via customer website
- Complete “Contact Information” form as needed and email to Sales Coordinator
- Process and distribute order acknowledgements and invoices as assigned
- Complete credit memo requests
- Process lab service billings in Oracle
- Assist outside sales personnel as needed
- Other duties as assigned
Position Requirements:
- Computer skills (email, internet, order management system, Excel, Word, and Oracle)
- Administrative duties, such as typing and scanning skills
- Good reading comprehension
- Communications skills, including written & verbal
- Ability to work independently with little supervision
Education/Certifications:
- High School Diploma or equivalent
EOE M/F/VET/Disability
Job Summary
Full Time
Durable Manufacturing
$38k-49k (estimate)
01/15/2023
03/18/2024
leco.com
SAINT JOSEPH, MI
500 - 1,000
1967
Private
CARL S WARREN
$50M - $200M
Durable Manufacturing
Related Companies
About LECO
LECO develops and manufactures elemental measurement and molecular time-of-flight mass spectrometry instrumentation.
The job skills required for Customer Experience Agent include Customer Service, Communication Skills, Billing, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Experience Agent positions, which can be used as a reference in future career path planning. As a Customer Experience Agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Agent. You can explore the career advancement for a Customer Experience Agent below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
