At LeapPoint, our mission is connecting work, technology, and talent to drive unparalleled business experiences and outcomes with human connection and care.

LeapPoint connects People, Processes, and Technology to accelerate digital transformation for marketing and sales. We’re not just about implementing solutions. Our goal is to solve our clients biggest challenges. Our focus starts with people and this has ranked LeapPoint as one of the best management consulting firms for the last five years.

The Business Process Consultant will work directly with clients to gather requirements and provide end-to-end business process improvements. This position requires excellent communication skills and the ability to efficiently and creatively develop solutions. The Consultant will develop solutions to reduce process complexity, increase process efficiency, increase process effectiveness, and enable speed of operational processes. This position also requires an aptitude to learn SaaS platforms and how they can all contribute to a Connected Work solution for our clients.

Please note: this is a telecommute, work from home position.

As a Business Process Consultant at LeapPoint, you will have the opportunity to:

• Contribute to business process improvements, process re-engineering and process design to achieve business goals. Participate as a member of cross-functional consulting teams to discover, design, implement, test, and support the desired solution(s)
• Conduct and lead discovery sessions and workshops with customers to understand and elicit business requirements and needs
• Identify sources for, gather, and analyze data relevant to processes and to determine root causes
• Assist in creating reports and documentation for new and existing business processes. Collaborate on the preparation of diagrams, workflow maps, or other visuals to facilitate enhanced process and system understanding
• Work with software implementation teammates to translate business process needs to technical design and ensure software configurations meet business requirement needs. Measure performance of solution(s) against process requirements
• Identify, document, and implement business process improvements, process re-engineering and process designs to achieve business goals
• Facilitate cross-functional consulting teams to discover, design, implement, test, and support the desired solution(s)
• Assist in the development and implementation of business initiatives. Identify and analyze requirements to define scope, objectives, and feasibility
• Create, update, review, and approve reports and documentation for new and existing business processes. Collaborate on the preparation of diagrams, workflow maps, or other visuals to facilitate enhanced process and system understanding. Provide feedback to less senior consultants

The following skills will set you up for success:

• 2 years of Workfront or similar SaaS experience
• Communication, interpersonal, problem solving and relationship skills
• Excellent analytical skills
• Experience working in Microsoft Office
• Ability to work on multiple tasks and able to prioritize personal workload
• Proven track record of delivering end-to-end solutions

Travel:

This position requires approximately 10-20% travel. Note that travel is temporarily on hold due to COVID-19.

HERE'S A LITTLE MORE ABOUT US…

Thanks to our amazing people, LeapPoint has been on the Forbes list of America's Best Management Consulting Firms in 2018, 2019, 2020, and 2021. LeapPoint has been a Vault Consulting Top 50 firm in 2018, 2019, 2020, and 2021, as well as being named a top boutique consulting firm, top consulting firm for culture, and top consulting firm for diversity. Our goal is moving even higher in the rankings and we are looking for the best and brightest to help us do that.

Our mission is Connected Work for powerful experiences. 

Connected Work is how we deliver the best work for our customers, by aligning their teams with organizational strategies, transparently conveying business and ROI costs, and building a well-integrated technology stack. 

We are a fast moving organization, our people wear many hats, and there are chaotic times where you will have to jump in with both feet and figure things out. It is experiences like these that help you evolve and grow and accelerate your career trajectory. 

At LeapPoint we believe in putting people first and we are investing in our employees to give them the tools they need to be highly successful, live their purpose, and be happy and healthy while doing it.

If this excites you, let's have a quick chat to get to know one another and discuss your future

EEO Statement:LeapPoint, LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.

Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.