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1 Outbound Call Center Agent Job in North Canton, OH

Leaf Pro Gutter Protection
North Canton, OH | Full Time
$40k-60k (estimate)
6 Months Ago
Outbound Call Center Agent
$44k-60k (estimate)
Full Time 6 Months Ago

Leaf Pro Gutter Protection is Hiring an Outbound Call Center Agent Near North Canton, OH

Leaf Pro Gutter Protection is looking to add another key member to our Call Center team. We are exploding with growth as a company across the East Coast and want a SUPERSTAR to add to our organization. Leaf Pro is one of the largest Gutter Protection companies in the country that sells an exclusive product to homeowners. Our goal is to rapidly continue to grow and be able to provide our service to over 30 locations across the country and if you want to have a chance to grow inside a great organization we want you on our team!


  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to up-sell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets
  • Reach call minimums and daily appointment targets

Requirements and skills

  • 2 years of call center experience
  • High school diploma or GED equivalent
  • Familiarity with CRM systems and practices
  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening skills
  • Customer focus and the ability to adapt to different personality types/situations.
  • Ability to multi-task, set priorities and manage time effectively

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Experience level:

  • 2 years


  • 8 hour shift

Supplemental pay types:

  • Bonus pay

Weekly day range:

  • Monday to Friday
  • Rotating weekends

Work setting:

  • Call center
  • In-person
  • Office

Ability to commute/relocate:

  • North Canton, OH: Reliably commute or planning to relocate before starting work (Required)


  • Outbound call center: 2 years (Required)

Work Location: One location

Job Summary


Full Time


$44k-60k (estimate)





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The job skills required for Outbound Call Center Agent include Call center, Customer Support, Verbal Communication, Planning, Active Listening, Customer Focus, etc. Having related job skills and expertise will give you an advantage when applying to be an Outbound Call Center Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Outbound Call Center Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Outbound Call Center Agent positions, which can be used as a reference in future career path planning. As an Outbound Call Center Agent, it can be promoted into senior positions as a Contact Center Representative III - Outbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Outbound Call Center Agent. You can explore the career advancement for an Outbound Call Center Agent below and select your interested title to get hiring information.