1021 Service Manager Jobs in Chicago, IL
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LeadingIT is Hiring a Service Manager Near Chicago, IL
Applying for a new job can be exhausting. If you are looking for a new career with a company that CARES about you – keep reading. Not only does LeadingIT offer competitive salary with UPWARD mobility we provide 100% PAID medical/dental/life/vision benefits AND a 4% match 401k.
About us and what you can expect:
LeadingIT provides fully outsourced cybersecurity and IT support to growth focused Chicagoland businesses and organizations. We break the typical mold by providing ALL-inclusive FAST FRIENDLY support to our clients with a focus on SECURITY.
We have a fast-paced environment with ZERO micro managing, we assess RESULTS.
We gather feedback and adjust how we operate based on YOUR ideas.
We CARE about our team and our clients and understand the need for flexibility with life work.
DIVERSITY piece
TWO great locations within <8 minute walk of Metra UPNW line in Woodstock, IL AND downtown Chicago OR the ability to work from home/anywhere.
System requirements:
Your skills –
3 years of MSP experience
Passionate (and patient) about advanced problem solving and customer service.
Diligent with note taking, following process, and documentation.
Driven to learn more, stay positive, and grow; not only as a team member but in all of life.
Your duties –
Handling a massive variety of client support requests from a diverse client base
Use and improve our internal and client documentation.
Creating and implementing systems that ensure growth, reliability and ownership.
Overseeing Service Team (triage calls, reports, manage SLAs) escalations (Level 2)
Coordinating tasks, escalations and communication with other departments.
Resolving overall issues with the support system.
Monitoring the helpdesk for what needs improving.
Plain and simple- we want you to look at the big picture and make sure we have processes in place to provide high quality support better and smoother.
Your benefits –
Salary: $65,000 /year based on your experience and work ethic
100% company paid health, dental, life, and vision benefits with United Healthcare
Company match 4% 401k plan with Guideline
More than 14 days of paid time off AND two weeks’ vacation
Company provided HP notebook, iPhone, and company gear
Our hiring process:Submit your application
If we like what we see, we will reach out to schedule a phone interview (20 min).
If that goes well, we’ll schedule a technical interview (1 hour).
For a more in depth look at our hiring timeline check out www.goleadingit.com/careers
Job Summary
Full Time
$134k-157k (estimate)
07/17/2022
04/03/2023
The job skills required for Service Manager include Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
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