Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. The Principal Project Manager is responsible for the overall direction, coordination, implementation, execution, control, and completion of specific projects ensuring consistency with company strategy, commitments and goals. RESPONSIBILITIES Develops high-level and detailed project plans and ensure the scope and approach are fully understood by all stakeholders. Identifies and tracks key project milestones (base-lining critical path). Pro-actively anticipates project risks and issues and ensures adequate mitigation is put in place to ensure delivery is not compromised. Reviews development estimates from and actively seeks clarification/verification as appropriate. Ensures all systems of record for project reporting are kept current; direct and monitor work efforts on a regular basis. Ensures effective change control procedures and processes are efficiently used to maintain control on scope, schedule and cost. Ensures accurate reflection of project budgets, forecasts and actuals. Monitors and communicates the progress of project delivery and ensures timely and effective communication of project status in terms of cost, forecast, schedule and assessment of risks/issues. Responsible for managing project costs, resources, change requests, risks and issues to ensure that maximum business benefits are maintained. Provides regular project status updates. Works with business analysts/partners to determine and translate business requirements into technology solutions. Negotiates and influences cross-functional teams to ensure appropriate resourcing levels are engaged and maintained throughout the course of the project life cycle. Leads and works with cross-functional teams to ensure successful project delivery. Oversees appropriate levels of end-to-end testing resources across the project are deployed. Facilitates post implementation reviews and ensures lessons learned are carried forward appropriately. Develop domain knowledge of organization's businesses to include an understanding of short-term goals and long-term strategies for the organization. Maintain broad influence through ongoing development of relationships across the organization. Manage business relationships and cultivate an environment of mutual trust and integrity. Ensure compliance with organization policies, processes and practices. QUALIFICATIONS Education & Experience Minimum 7 years driving projects from end to end. Prior relevant IT and business work experience in a functional domain. Requires financial acumen in terms of representing project financials. PMI or equivalent Project Management certification (e.g.. Certified Associate in Project Management, Certified Project Management Practitioner, International Project Management Association). Experience with Business Objects, NetSuite, FiServ or similar systems is preferred. Utilizes collaborative working practices with the ability to manage and coordinate cross-functional teams (both IT and business). Ability to navigate through the organization and develop strong partnerships. Communicates Effectively: Verbally and in writing. Good presentation skills. High School Diploma or equivalent. Bachelor's degree in Business, Economics or related field a plus. Mortgage servicing experience. Expert skills in Microsoft Excel, including the ability to utilize the following functions: V-Lookup, H-Lookup, Concatenating formulas, Conditional formatting, and Pivot Tables is highly desired. Capabilities & Attributes Effective verbal and written communication skills with the demonstrated ability to engage at an executive level. Strong interpersonal skills with the ability to develop and maintain productive relationships across the organization. Strong influencing and negotiation skills; consultative and collaborative work style. Effective peer leadership abilities; ability to lead by influence vs. direct authority. Strong analytical skills; solid decision making abilities coupled with sound judgment. Ability to recognize and support the organization’s preferences and priorities. High learning agility with the ability to learn and integrate multiple business variables, make connections and recommend credible solutions. High quality orientation; strong attention to detail. Strong change management skills; successful experience with organization change implementations and associated deliverables. Effective at managing multiple priorities and leading teams of resources under tight deadlines in a fast-paced, dynamic environment; ability to prioritize & organize time to deliver consistent results. Self-starter; strong execution skills and a results orientation. Self-directed; comfortable working with ambiguity and uncertainty High degree of professional maturity, integrity, ability to exercise appropriate discretion and maintain confidential data and information. High degree of business acumen; strong technical aptitude. Company Perks: • 15 Paid Time Off (PTO) days and 18 after 1st anniversary! • 9 Paid Holidays • Casual Workplace • Employee Engagement Activities Company Benefits: • Medical (including Health Savings Account & Flexible Savings Account) • Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan • Performance-based Incentives • Pet Insurance • Advancement Opportunities Newrez NOW: • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. 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