Family Care Partners of Northeast Florida, LLC Job Summary The Medical Assistant (MA) participates in planning, providing, and evaluating patient care at the appropriate skill level. They have a duty to provide a standard of care that meets or exceeds that of a reasonably competent and knowledgeable Medical Assistant. Performs all duties at the expert level within the scope of a Medical Assistant’s practice. Operates diagnostic equipment (cannot interpret tests), remove staples from superficial wounds, changes wound dressing and obtains cultures, administers non intravenous medication performs simple specimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary, performs EKGs. Performs quality control checks on equipment. Prepares and sterilizes medical equipment using the autoclave. Fosters accountability for clinical practice and patient goals. In Florida: The MA performs duties within their scope of practice delegated by, and under the supervision of, a physician (FL) (In FL cannot be anyone other than a MD). Essential Job Functions Coordinates the clinic work activities and schedules. Administers clinic and InnovaCare Health policies and procedures in a consistent and timely manner. Operates diagnostic equipment (cannot interpret tests), remove staples from superficial wounds, changes wound dressing and obtains cultures, administers non intravenous medication performs simple specimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary, performs EKGs. Assist Case Manager with procedures Performs quality control checks on equipment. Prepares and sterilizes medical equipment using the autoclave. Fosters accountability for clinical practice and patient goals. Records patient care documentation in the medical record accurately and in a timely manner. Identifies when others’ documentation is incorrect and alerts clinic leadership. Coordinates patient care as directed by provider, and policies/procedures. Respects patient confidentiality always. Ensures others are also respecting patient confidentiality. Organizes exam and treatment rooms, stocks, and cleans rooms and sterilizes instruments. Anticipates provider’s needs prior to patient encounter. Assists when new supplies are needed. Enforces medication policy. Creates and maintains an environment that supports infection prevention Telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge Ensures that supplies are available, stock is inventoried, log data is accurate, and supplies are rotated. Supports and follows Standard Delegation of Orders Supports emergency management protocols & procedures. Performs all other related duties as assigned Minimum Required Education, Experience & Skills Medical Assistant Certificate issued by an accredited institution approved by the State of Florida, or one year experience working in a health care setting that included direct patient contract or a combination of training, education, and experience that is equivalent to one of the employment standards listed above and provides the required knowledge and abilities. Knowledge of medical terminology Satisfactory venipuncture techniques Data entry abilities and strong computer skills Strong attention to detail Strong customer experience/service focus Effective written and oral communication skills Teamwork orientation Organized and ability to manage competing priorities Expert in computer literacy in electronic health record. Ability to react calmly and effectively in emergency situations required. Basic mathematical skills. Safe work practices in a clinic setting. Able to follow through with delegated tasks. Preferred Education, Experience & Skills High School graduate or GED equivalent At least 5 years as a certified medical assistant Bilingual in English/Spanish preferred but not required. The foundation for InnovaCare was laid in 1998 when President and CEO Richard Shinto, M.D., founded North American Medical Management (NAMM) in California. Since then, InnovaCare Health has continuously evolved and innovated to remain at the forefront of healthcare and deliver cutting-edge solutions to our physicians and team members, patients, and their families. Across InnovaCare, we are united by a shared mission, vision, and values. Our growing company strives to make every member of our diverse team feel fulfilled and valued through their work. Our mission is to transform the lives of the people we serve through compassionate, high-quality care, innovative solutions, and trusted partnerships as we vision a new definition of the standard of excellence in healthcare. Today, InnovaCare operates more than 30 clinics and is recognized as a leader in transforming care delivery. Our approach combines physician-led care models with cutting-edge technology and a focus on personalized, coordinated care to empower providers to succeed in some of healthcare's most challenging environments.