51 Customer Experience Representative (In-Office) Jobs in Reno, NV
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Las Vegas Peach, LLC is Hiring a Customer Experience Representative (In-Office) Near Reno, NV
Description
Pay: Range of $16- $18/hour
We are GROWING and are looking for people that want to thrive in a high- performance sales culture, taking inbound calls/making warm outbound calls in our Call Center, that rewards you for your performance.
Here are the daily duties for our Call Center position:
- Understand and communicate services offered
- Build and maintain relationships with current and prospective customers
- Communicate with our customers, addressing their needs and concerns
- Respond to all customer inquiries in a timely manner, providing accurate information and creating a positive customer experience
- Schedule service appointments with customers
- Set up accounts/contracts with new customers
- Provide resolution to customer concerns
- Route customer calls received at our Call Center accordingly based on customer needs
- Establish rapport with new and existing customers at our Call Center
- Outbound calls to past customers to schedule service
What we offer:
- Competitive Pay with bonus structure
- Medical, Dental, Vision, PTO, 401k with partial company match
- A fun, fast paced and exciting work atmosphere
Requirements
- High School Diploma or GED required
- Minimum of 1 year of previous customer service experience with sales preferred
- 1 year or more of previous experience in Call Center/Contact Center experience Preferred
- Must be sales oriented with a HIGH focus on customer service/experience
- Must be socially focused; "How can I help you?" attitude
- Prefers to work in a fast-paced environment
- Persuasive, "selling" (rather than "telling") communication style
- Type 30 WPM, and ability to navigate through several internet based applications
- Proficient in Windows-based computer programs with excellent navigation skills
- Dependable and punctual in assigned work schedule
Requirements
- A background check
- Have computer skills
- A drug screen
Goettl is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Goettl is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Goettl are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Goettl will not tolerate discrimination or harassment based on any of these characteristics. Goettl encourages applicants of all ages.
Job Summary
Full Time
09/30/2022
10/21/2022
The job skills required for Customer Experience Representative (In-Office) include Customer Service, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Representative (In-Office). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Representative (In-Office). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Experience Representative (In-Office) positions, which can be used as a reference in future career path planning. As a Customer Experience Representative (In-Office), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Representative (In-Office). You can explore the career advancement for a Customer Experience Representative (In-Office) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Representative job description and responsibilities
Collaborated with various team members across departments to problem solve and exceed customer expectations.
02/09/2022: Asheville, NC
Customer experience representative also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
03/04/2022: Augusta, GA
Customer experience representative document their exchanges with clients, often using customer relationship management software.
02/20/2022: Atlantic City, NJ
They generally need to know how to create and update tickets and how to search for customer records.
12/25/2021: New Bedford, MA
Customer service representative listen to or read about customer problems and suggest solutions.
02/09/2022: Allentown, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Representative jobs
Customer service representatives must have distinct personalities.
02/05/2022: Norwich, CT
Most customer service representative jobs require candidates to complete on-the-job training.
02/13/2022: Burlington, VT
Customer service representative should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
02/15/2022: Appleton, WI
The person needs to know when to ask for referrals or reviews from customers.
01/29/2022: Winston Salem, NC
Customer experience representative must be patient and polite, especially when dealing with difficult or angry customers.
12/27/2021: Baltimore, MD
Step 3: View the best colleges and universities for Customer Experience Representative.
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