We are seeking an Implementation Manager to join our Cincinnati studio. Could this be you?

Landor & Fitch: Extraordinary Brand Transformation by Design 

Social change and soaring technology are transforming the world around us, putting incredible pressure on businesses to continually change and adapt.

In this world, brand has never been more important. A strong brand has purpose. It informs decisions, drives differentiation and propels positive cultural change. And when brand is brought to life with world-class design, it creates more than growth on the balance sheet – it builds a sustainable future.

By bringing together Landor’s brand consulting and strategic design capability, FITCH’s expertise in experience, retail and workplace design - we help our clients drive business transformation

At Landor & Fitch, we’re proud to be the world’s largest specialist brand and design group. With more than 1,200 curious and creative minds, spanning 20 countries, we work as one team to make a positive difference for our clients, their communities and the world we live in.

Job Overview

As the second in command to the Implementation Director, you will have a high level of print production experience, particularly on corporate projects, and a background working within a creative agency environment.

You will have a solid understanding of production processes and techniques, the creative process and artwork. Able to demonstrate excellent problem-solving skills and attention to detail, with the ability to check over artwork. An appreciation for creativity, ideas, design, and typography is a plus. An energetic, strong, and robust character is needed to establish and maintain artwork standards, best working practices and promote the agency's core values and behaviours.

You will also need to be approachable and confident as you will be a trusted advisor to the studio and broader project teams.

General Skills

• Fluent in the use of relevant design and office software - Adobe Creative Suite, Office etc
• Sound technical knowledge and attention to detail across creative and production
• Ability to develop and execute design systems across a variety of corporate touch points and brand guidelines
• Capable of working under own initiative and solve problems as they arise
• Strong time and project management skills
• Excellent communication and presentation skills
• Confident, with a customer first mindset
• Problem solver who takes accountability and ownership of projects
• Ability to work with and influence peers and management
• Adaptable with good problem-solving skills

Responsibilities 

• Assess project and resource requirements in collaboration with the R.P.D. & Resource Manager
• Estimating, negotiating, and agreeing timescales with account teams
• Monitoring creative and production, and adjusting resource plans as needed
• Hold daily/weekly meetings to ensure all teams members are informed
• Question and challenge briefs where appropriate to achieve better results
• Ensure that briefs are accurate and communicated clearly
• Support the account management team to produce detailed technical briefs for production
• Arrange artwork sign off meetings (if necessary)
• Partner with the account and studio teams to identify and resolve project issues swiftly
• Ensure critical path deadlines are maintained
• Overseeing production process are adhered to
• Proactively monitor the quality, accuracy, and consistency of the artwork studio

Our Commitment to Diversity and Inclusion

We believe diversity brings creativity, which is at the heart of everything we do. We are actively engaging in creating an environment free of discrimination, where our people and their uniqueness can shine and be celebrated. We’re working to set a standard for the industry as a whole, creating a culture of equity and belonging. We may not be perfect, and we know there is work to do, but we regularly check with our teams and Employee Resource Groups on how we are doing, using their insight to frame our thinking and actions, so we can all do better, working as one Landor & Fitch.