Helps to direct the sales and business functions related to the Houston & Branches Sales Department to effectively meet stated company goals and objectives. Develops customer service objectives to meet customer expectations for products, services, and long-term partnerships. Helps to manage daily pricing strategy and ensures that sales personnel are administering contracts, project bids and MRO agreements. Participates in resolving customer problems and follows-up to ensure customer satisfaction. Communicates changes in demand, and new order potential between manufacturing facilities and Inside Sales group. Interfaces with outside sales, plant, and branch staffs to discuss orders, inventory, pricing, availability, and delivery of products. Facilitates ongoing training and mentorship of inside sales group to ensure maximum effectiveness and efficiency. 

• Privy to industrial standards such as ASTM, ISO, API, and ASME
• Interpret customer material specifications and be able to design manufacturing process plans.
• Technical knowledge of metallurgy, heat treatment, thread forming, forging and coatings
• Supervise and manage the entire lifecycle of engineered designed products from quoting to delivery.
• In conjunction with Inside Sales, facilitates tactical pricing consistent with account volumes and operating income goals.
• Manages and maintains price structures and discounts in Syteline as well as customer assignments.
• Develops strategy and executes daily pricing strategy.
• Facilitates training of inside sales representatives on new market, product, service, warranty, competition, regulations, and other general information related to current sales trends.
• Reviews new sales leads & bids from inside sales representatives. Reports results to Branch Manager
• Communicates customer issues and sales to field representatives.
• Consults with engineering staff on regulation requirements or design changes
• Prices all project and MRO agreement bids
• Fields any inquiries as needed from customers with a special focus on EPC firms
• Performs other related duties as assigned

Skills

• Knowledge of Sales Information System (Syteline), Customer Order Process
• Ability to navigate with all Microsoft Office Applications specifically Word, Excel and Outlook
• Thorough understanding of business ethics
• Ability to learn all Lamons’ products as well as competing products
• Knowledge of competitive landscape
• Ability to learn production processes and flow of product
• Conflict resolution and problem-solving skills
• Motivational and leadership skills
• Good verbal and written communication skills

Education

• Bachelor’s degree in Marketing, Sales, Business, or related field
• Or at least 5 years’ experience as an inside sales representative in the chemical or Petro-Chemical industry

Work Experience

• At least 5 years’ experience as an Inside Sales Representative in the Petro-Chemical industry.
• Previous experience in bolting specifications preferred 

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.