Description

Lakes Gas Co. Branch Managers are expected to carry through on the direct requests from the Division Manager and Headquarters. Person needs to have a Class B CDL with Tanker, Airbrakes, and Hazardous Materials endorsements. If the prospective manager does not have endorsements, they must actively be scheduled to train and test to meet job duty requirements. Person needs to possess a current DOT medical certificate card. Person needs to have strong time management skills, display attention to detail, have the ability to prioritize tasks, and give proper directions to staff. Must look for and communicate to Division Manager opportunities for improvement. Must ensure employee work is completed in a safe and timely manner. Primary responsibilities include excellent customer service, sales and conflict resolution skills along with the ability to lead, organize and supervise the support staff. Responsible for Human Resources functions at the branch level: incident reporting, recruiting, interviewing, hiring, training, conflict resolution, employee training and development, coaching, counseling, and involvement with termination of employment. Responsible for processing accurate timecards, routing deliveries, maintenance and inspection of company and customer properties and equipment. Must adhere to all Local, State and Federal laws, including DOT rules and regulations per Pamphlet 54 and 58. Must ensure branch compliance with all of Lakes Gas Co.'s policies and procedures. Additionally, must be able to meet the DOT service positions requirements and other duties as assigned.

Requirements

• Customer Service
• Customer Safety and Information
• Customer Credit/Accounts Receivable
• Vehicle Maintenance and Use
• Sales
• Gas Pricing
• Merchandise Pricing
• Inventory: Tanks, Gas Appliance
• Routing Deliveries
• Compliance of Local, State and Federal Laws
• Compliance of DOT Rules and Regulations
• Company Policy Adherence
• Minimization of Risk Related Activates
• Conflict Resolution- Customers and Employees
• Employee Training, Performance and Relations
• Responsible for Interviewing, Recruiting and Hiring
• Payroll- assigning work schedules and processing timecards
• Responsible for Branch Accounts Payables
• Implement all Corporate Programs and initiatives in a timely manner
• Understand job responsibilities of all employees reporting to manager
• Must have technical knowledge and mechanical Aptitude to ensure compliance with the inspection, installation and service of propane containers and appliances including Gas Checks of propane systems to commercial and residential homes
• Compliance with DOT drug and alcohol policies and procedures
• Effectively scheduling each day to the priorities of the season and available work force
• All personnel are to promote sales at the branch, help with collection activities, maintain a clean work environment, promote safety, maintain good attitude towards customers and fellow employees, start the day in clean attire, preferably in a company uniform
• Must be able to Meet and Perform DOT Service Person Job description.
• Duties as assigned