We are looking for a dynamic individual to join our team. Your primary role will be to answer phones, follow-up on incoming leads and schedule appointments.

Our ideal candidate must have a customer service background with a welcoming persona, excellent communication skills, attention to details and an endeavoring to be part of a good team. Keeping organized and seeing the bigger picture are essential.

This position is an in-office, full-time position M-F 9AM-5:30PM.

Main Responsibilities

• Answer calls and questions
• Set-up appointments
• Track and follow incoming lead opportunities
• Communication via email, chat, phone and 3rd party portal
• Order office Supplies
• Order marketing materials

Requirements

· Reliable transportation
· Solid written and verbal communication skills
· Great attendance track-record
· Proven work experience
· Proficiency in Microsoft Office Suite and usage of office equipment required
· Ability to be resourceful and proactive in role
· Excellent organizational skills
· Multitasking and time-management skills, with the ability to prioritize tasks
· Experience or knowledge in CRM usage and construction a plus

Compensation and benefits

Full time position with competitive wages based on experience starting from $21-24 an hour. Benefit package includes medical, dental, vision, holidays, vacation and paid sick time and 401k retirement program.

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Referral program
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

COVID-19 considerations:
We adhere to the current CDC recommendations

Experience:

• Customer service: 2 years (Required)
• Call center: 2 years (Required)

Work Location: One location