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CSR - Customer Service Representative
$36k-46k (estimate)
Full Time 7 Months Ago
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Lake Washington Windows & Doors is Hiring a CSR - Customer Service Representative Near Renton, WA

We are looking for a dynamic individual to join our team. Your primary role will be to answer phones, follow-up on incoming leads and schedule appointments.

Our ideal candidate must have a customer service background with a welcoming persona, excellent communication skills, attention to details and an endeavoring to be part of a good team. Keeping organized and seeing the bigger picture are essential.

This position is an in-office, full-time position M-F 9AM-5:30PM.

Main Responsibilities

  • Answer calls and questions
  • Set-up appointments
  • Track and follow incoming lead opportunities
  • Communication via email, chat, phone and 3rd party portal
  • Order office Supplies
  • Order marketing materials

Requirements

· Reliable transportation
· Solid written and verbal communication skills
· Great attendance track-record
· Proven work experience
· Proficiency in Microsoft Office Suite and usage of office equipment required
· Ability to be resourceful and proactive in role
· Excellent organizational skills
· Multitasking and time-management skills, with the ability to prioritize tasks
· Experience or knowledge in CRM usage and construction a plus

Compensation and benefits

Full time position with competitive wages based on experience starting from $21-24 an hour. Benefit package includes medical, dental, vision, holidays, vacation and paid sick time and 401k retirement program.

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Referral program
  • Vision insurance

Experience level:

  • 2 years

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

COVID-19 considerations:
We adhere to the current CDC recommendations

Experience:

  • Customer service: 2 years (Required)
  • Call center: 2 years (Required)

Work Location: One location

Job Summary

JOB TYPE

Full Time

SALARY

$36k-46k (estimate)

POST DATE

04/05/2023

EXPIRATION DATE

01/03/2024

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The job skills required for CSR - Customer Service Representative include Customer Service, Call center, Communication Skills, Microsoft Office, Attention to Detail, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a CSR - Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CSR - Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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